Appointment - Prime at Saratoga National - Kaufe eine Reservierung
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Prime at Saratoga National Reviews from The Last Year
We used to eat here often growing up and always loved it.
Now, the service is horrendous (when you're spending $300+ on a dinner for 2, I expect to not be freezing, not wait 45 minutes for my check, AND they never refilled our drinks once. We had nothing to drink the whole meal). My steak came out raw but I couldn't send it back for a few more minutes to cook because we never saw our waiter. Save your money for somewhere that deserves your business. Prime certainly does not.
Weird service
We made reservations here for an early Valentines dinner. When we arrived we were seated in the bar section while there were tables available in the dining area. The bar area was noise with children crying, a mom and kid having a napkin war (while neither of those things are Primes fault the fact that we were seated there to begin with is the issue). For the first time in our life I asked our waiter for a different table. The hostess came back, said to follow her and the reason she didn’t give us a table in the dining room to begin with is because all their tables for two were between too other tables, so not very private. There are four issues with this: 1. We made a reservation 4 days prior, we didn’t walk in, so if you’re not going to seat someone at a certain table, don’t have a reservation available 2. It’s a lot easier to hear your date over the sound of a couple talking quietly at the next table than a baby crying and tvs showing the game in the bar area 3. If you’re not going to sit anyone at those tables than REMOVE THEM and space the tables out more to your liking 4. We saw at least 3 tables for four people that sat empty our entire meal. You could have seated us at any of those. Our meals were fine. Our waiter was bored. They were out of three of the six desserts so we didn’t spend money on that. For a $200 meal we were disappointed. We went for our anniversary several times precovid but it seems like the magic is gone from this place and after reading the other reviews no one seems to want to change things. I’ll spend my money elsewhere.
Not just for golfers
We prefer sitting at the bar because Mike is hands-down the nicest bartender in town. People are friendly and fun. Some are well-dressed, others more casual. All are well-mannered. The bar and happy hour menus change from time to time. Sure would be nice to see wings make a comeback. Parking is easy. Especially good choice during off-season when it’s easier to find an empty seat or two.
Highly Disappointed
Came for Restaurant Week. Waiter was attentive until main meal came & then we never saw him again. No water refills. No one asked if we wanted another drink. Which would’ve been another wine on our tab if he ever came back. Another server brought out our dessert. I asked for a refill on water, she said she would go get that right away. I was almost done with my dessert by the time she came back with the water. Also noticed the dessert plates were dirty. Highly disappointed. Wont be back.
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