AHOY MATEY! Avoid this place! The whole experience is not - Parker Palm Springs - Trade Reservierungs
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🤢 2/5 - AHOY MATEY! Avoid this place! The whole experience is not
By 👻 @Katie S., 12/22/2023 3:00 am
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AHOY MATEY! Avoid this place! The whole experience is not commiserate with the prices they are charging. The decor, service, food, grounds and spa are all 3-star quality, but they are charging 5-star prices. And it feels like a swindle...it's all smoke and mirrors. After experiencing a long list of issues during our spa day, the front desk automatically charged me and my 2 friends 20% gratuity on a $700 spa package each and said it was a mandatory charge. I questioned the front desk more, and they confirmed again that it was mandatory. After I got home, I called the spa and spoke to manager. They confirmed my doubts: "it's not mandatory, but it's standard. I'll talk to front desk." What spa manager doesn't know that their front desk is automatically charging 20% to all customer bills? It's all just a big scam. If your going to train your staff to pander luxury to the point of obsequiousness, then first teach them what an actual 5-star, luxury experience is. At least that will provide some much-needed perspective for everyone Stop charging luxury prices for mid-products and services!
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