Please eat quick so we can make more $, Good Ramen - Orenchi Ramen Santa Clara - Kaufe eine Reservierung
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Santa Clara's Best Restaurants that are most frequently booked by customers of Orenchi Ramen Santa Clara
Ranked #7 in Santa Clara's Best Restaurants.
😒 3/5 - Please eat quick so we can make more $, Good Ramen
By 👻 @BrianA778, 01/04/2019 3:00 am
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We have visited a few times it is always busy but recently service has gone downhill.
This is the first restaurant in my life that I've visited the staff was more excited to turn the table than to serve the food. First off YES the ramen was really good, yes many restaurants serve good food what often separates places are the little extra touches.
We sat at the bar and were greeted quickly. We ordered drinks, 2 appetizers and dinner. This place was slammed busy before we got there and well after we left. As I type this review I'm sure they are still packing in the people and on a wait. What we observed were servers focused on turning tables, simply how fast could they get people in and out. I fell like Orenchi has lost focus of service and moved towards quick over barring servers wanting to see how many that can get in & out. There is a well known burger place "in & out"
In our situation a server started clearing our almost empty drinks and wiping down the area but the funny thing is we had not even gotten our meal yet. I told one of the male staff and he quickly said sorry but no one offered to bring new drinks. The deep fried garlic was amazing till they took it away. Yes sit was a mistake but geeeeez just slow down. Also there is something to be said for a place that has a manager walking around just to check on tables.... You know like someone to see that you need a refill or what to order more.
The food was a sold A- , but possibly they should consider opening a drive thru so that they can just serve to the masses even quicker with even less quality service but they would make more money. The food is not cheap but i'm not complaining on price. Again yes they have so many awards and bla bla bla it is great but they are not the only game in town...... that's my .02
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