DO NOT BOOK HERE - THEY WILL DUMP YOU WITH NO NOTICE OR COMMUNICATION IF THEY GET A BETTER OFFER AND THEY LIE! - Ophelia Lounge NYC New York - Kaufe eine Reservierung
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🤮 1/5 - DO NOT BOOK HERE - THEY WILL DUMP YOU WITH NO NOTICE OR COMMUNICATION IF THEY GET A BETTER OFFER AND THEY LIE!
By 👻 @Mary C, 12/07/2022 3:00 am
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Booked to visit this restaurant a month ago for a special occasion. Received a reminder the evening before our restaurant booking asking us to confirm we would be there- we confirmed. We travelled quite a distance this evening 12/07/2022 and were met by a security guard who told us there was a private party so no admission!!! He referred me to their concierge who told me that they had emailed a week ago cancelling all bookings. They Hadn’t !! We were left high and dry with no reservation anywhere else, not that Ophelia’s cared. The concierge had the neck to suggest she could rebook me for another time!!! What??? to get blown off again if they get a better offer. I received a cancellation Email at 8.34pm 12/7/22 for my 7.15 reservation. Probably an attempt to avoid a bad review. Well folks don’t book this restaurant under any circumstances - it’s clear how much they disrespect their customers as they will cancel you (with no notice) if they get a better offer. Shame on you Ophelia’s - Disgraceful conduct - you do not deserve good customers.
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