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🤢 2/5 - What out for “hidden” fees!!!!
By 👻 @BushTraveller_9, 10/29/2022 3:00 am
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Some friends and I went for a Birthday happy hour at Ophelia since we work very close by. We had booked a table at a discreet part of the lounge, and had a small cake with us. After having a couple rounds of drinks and sharing a few appetizers, we asked the waitress (who was very nice) whether she could bring a few plates so we could share the cake. She indicated there was no problems and brought them over. All was going well until all of a sudden (after we had cut the cake, distributed slices, and had started eating it) the manager comes and says we will need to pay a “cake fee” of USD 5… PER PERSON (we were a party of 7)!! That seemed outrageous and we said we wouldn’t pay given that we had asked if it was ok to do it, and we were told it was. He kept pushing it, and when we asked whether it was clearly written in the menu, he went away to get one. We had a menu with us, looked through it, and there was nothing… He came back a few minutes later to say that it was a misunderstanding and we did not have to pay anything… What a disappointment! It did feel like an attempt of scamming customers… We could all get having a “cork fee” or even a “cake fee” of USD 5 or USD 10 altogether. But USD 5 per person???!!! That just seems very petty.
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