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Onban Korean Restaurant - Okada Manila Parañaque Tripadvisor Reviews
Latest Reviews On Tripadvisor
28 Reviews
0 Replys |
Best Samgyupsal thus far
Best thing about them Besides the food is their very efficient and very effective attendant. Richard was very courteous and very mindful of our needs even before we ask him. This Restaurant is both a food haven and an experience.
Be the first to ReplyAuthentic Korean food!
One of the best unlimited korean bbqs in metro manila. Carlos, our server was very attentive and he catered to our need immediately. Will forever love this place for its food and service!
Be the first to ReplyGORYEO HAS GOOD QUALITY OF MEAT.
FOOD IS GREAT. GORYEO REALLY HAS GOOD QUALITY OF MEAT, THE STEAMED EGG IS ALSO GOOD. SERVICE CAN BE IMPROVED; ADD MORE BANCHAN & TIMELY SERVICE.
Be the first to ReplyGoryeo The Great
Sumptuous food. Ambience is superb. Excellent service by Austen. Will surely recommend this restaurant with my fam and friends! 💯
Be the first to ReplySLAYYY GORYEO 🔥
Food is great, service is superb, ambiance is lit, Goryeo for the win! Let’s go fam! Thanks, Ms. Austen! You’re the best!
Be the first to ReplyExperience is lit!
Food is great! Ambience is nice. Our server, Austen was attentive and approachable. We will definitely recommend this place to others.
Be the first to ReplyHighly recommend
The foods are top notch. The meat is surely top grade. The staff are highly accommodating. They watch us closely and made sure they change grilI from time to time which i truly appreciate. I highly recommend you visit goryeo. Btw, We ordered unli k-bbq set
Be the first to Replythe best dining experience at GORYEO, OKADA
superb food excellent service excellent and accomodating staff. Yhey have initiative to serve guests a must try restaurant here at OKADA, one of the best dining experience.. highly recommended
Be the first to ReplyExcellent Experience at Goryeo
Excellent service and friendly staffs. Food is delicious - 10 out of 10. I'll recommend this outlet!
Be the first to ReplyCraving’s Satisfied!
Heavenly, I must say! The meat here is truly top-notch and delicious. The waitstaff is incredibly friendly and always ready to help. The entire staff is genuinely kind and welcoming. Shout out to Jessica who’s been very efficient and accommodating.
Be the first to ReplyHot
Very good made big boss satisfied and asleep, customer service is amazing staff is kind they deserve a big raise
Be the first to ReplyOutstanding personalized service
Goryeo experience today is exemplary. Richard, our food attendant in our private room is outstanding. He was able to provide all the requests & orders completely, accurately & timely. He made this visit a memorable one. I truly appreciate all the preparations today especially that it is the birthday of my daughter. Thank you that this year is a lot better than last year.
Be the first to ReplyAppetizers
The service was good, the food was good everything is excellent and the rate of the meat was exquisite
Be the first to ReplyGood food, great customer service!
Quality of meat is good. Impressive customer service. Kat and Paul were attentive and sensitive to the customers’ need.
Be the first to ReplyMr. Eman
Goryeo is one of the creme de la creme when.it comes to korean resto in the philippines. I have seen and experienced resto in Korea and Goryeo tops all of the high quality restaurants in downtown Seoul.Starting with great service and excellent food. I give it a 5-Star Korean restaurant here in the Philippines
Be the first to ReplyDiner with family
The service is awesome, food is great and staff are friendly. Maybe add cheese dip next time and an option for refillable drinks.
Be the first to ReplyGreat Experience
Had great food and service. Dinned at Goryeo, tried their unlimited korean bbg It was na nice experience. Staff were warm and accommodating
Be the first to ReplyGreat food. Exceptional service
Two thumbs up. Highly recommended. We had a great time. Very affordable. The staff are very friendly.
Be the first to ReplyK barbque
Very good service especially Ms. KAT. THANK YOU. Enjoy the food and the servers are very friendly. Will definitely come back
Be the first to ReplyLunch
Super efficient service ❤️ regular clients for k barbeque and superb ala carte. Will come back for the sumptuous food.
Be the first to ReplySo-so food. Poor customer service - reception and manager
Food was okay but it wasn't even close to the real Samgyupsal experience in SoKor given the price. Worse (actually the worst) was their customer service.
I made a reservation the day before we went and informed the reception that it was my husband's birthday and asked if there is anything for him - discounts, cake, whatever. She said "before po mam meron pong complimentary cake pero ngayon po wala na." so okay fine.
We went to the restaurant, eat, and paid up then later on we found out that you CAN actually get a cake if it is your birthday. But when we got the voucher and tried to redeem the cake from Goryeo the receptionist who I was talking to over the phone the day, told us that we should have told them about the cake upon reservation. What's worse than the cake was that we were supposedly entitled to a 30% discount. When I asked her why she didn’t tell me about the voucher and discount over the phone when I explicitly asked about it, she said they don’t know when these promos are available. They expect you to know about promos better than they do. And you NEED to know about the promo when you make a reservation. To think that I mentioned my husband’s birthday upon reservation, again in their lobby and yes, once again asked about it again before paying up. This got me pissed because obviously, palusot! I told them that they cannot expect us to know more about the promos when they are staff inside Okada and or the least what they can do is just mention that SOMETIMES there is a promo.
This is when the manager was called in. When I explained the situation, he basically repeated what the receptionist mentioned. (1) You can get the cake if you mentioned about it during reservation (2) We should know about the promo/discount and have the voucher prior, because they don’t. When I mentioned that they could have told us to check if there was a promo, he said verbatim "Ma'am, hindi naman po namin pwedeng i-ask bawat customer na 'nagcacasino ka ba?' kasi yung casino po ang may offer ng cake at discounts kasi baka ma-offend po." This made me even angrier. I was like, Seriously? Did the manager just say that?
You don’t even need to ask if he/she is a casino player. If someone makes a reservation and one of the guests is a birthday celebrant, they could simply say - If you are a casino player, sometimes Okada has a promo for birthday celebrants, you can check the latest promos on this website or thru their rewards/membership counter. But no, they cannot be bothered to do this. They cannot be bothered to try and be updated about Okada’s promos, this is the guest’s job. All I heard from them were excuses and not one of them apologized. They remained firm that it wasn’t their fault and they didn’t have any short comings at all in a subtle sarcastic tone.
I am truly surprised that a manager and a receptionist seem to have no hospitality/customer relations training given they work in a high-end extra-expensive restaurant. Your service is very very poor and your food is so-so.
Korean eat all you can
Food were great. We chose the unlimited meat. My kids, hubby and I love all the choices of meat and its side dishes. Great price for an eat-all- you can
Be the first to ReplyDefinitely Korean
Food is superb, authentic korean dishes, great ambiance.
Friendly and very courteous staff.
We were seated by the window and the view was awesome
Service could be better
although the food is just mediocre at best, the service definitely has room for improvement. we ordered a few items and since the server didn’t write down what we were ordering, we were missing a dish and had to another 15 minutes for it. by the time it came out the rest of the food ordered was already getting cold.
Be the first to ReplyTotally weird experience.
There was not much noise or the hustle and bustle at the entrance when we walked up to the desk and requested a table for two. The lady at the front desk asked if I had a reservation and I replied no. I asked if they were fully booked and she said yes they were. We were told to wait on the seats outside and that we were number 3. We sat with the others waiting and after 15 minutes were told our table was ready. On entering the restaurant it was only 20% full. The whole charade had been arranged by the management to give the impression to passers by that this establishment was so busy there was a line up to get in.
The front page of the menu lists three set menus that are marked “members only”. There is a page at the back with other a la cart dishes that is marked clearly at the top “For Members Only”. When I enquired as to the cost of membership so that I could avail of the full menu I was told that the items could indeed be ordered by everyone a la cart. The members only condition didn’t offer any discount but clearly created the impression, just like the line-up charade that this restaurant is something only to be patronized by a special privileged group within the general casino patronage.
The food was no better than the smaller mom and pop Korean restaurants that have proliferated around malate in recent times.
They have their head in the clouds!