We reserved to have dinner at OLIVIA for my 30th birthday - OLIVIA Tampa - Kaufe eine Reservierung
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🤮 1/5 - We reserved to have dinner at OLIVIA for my 30th birthday
By 👻 @Reika K., 03/13/2024 3:00 am
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We reserved to have dinner at OLIVIA for my 30th birthday and the whole experience was awful. We clearly mentioned to staff that one of the girls has a severe nut allergy. We were served our appetizers, one of them being the Chichetti tower. We verified with one of our waiters to make sure the whole tower was nut free. As soon as I bit into the pepper with goat cheese, I knew there were almonds in them. My friend had already eaten one and her cheeks started to swell. The management did take the right action to call the paramedics for my friends safety. Although this could have been a miscommunication within the kitchen and between waiters, it could have led to life threatening circumstances. While I understand accidents happen, OLIVIA had the audacity to give us the full check with no compensation until we asked for one. Only then did staff proceed to take just the appetizer off. I expect more from a higher end restaurant to own up to such a great mistake. This dinning experience was absolutely disappointing.
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