Staff are rude and inconsiderate - Novikov Restaurant and Bar London - Kaufe eine Reservierung
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🤮 1/5 - Staff are rude and inconsiderate
By 👻 @Loves good food, 08/07/2022 3:00 am
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I have eaten at novikov before many times, it’s a pretentious restaurant which banks on the fact that people go to it because it portrays a certain image. Staff have got way too used to that and treat people badly as if it is an exclusive place to be when all you want to do is just eat food. I tried to make an order for takeaway and was told it cannot be taken over the phone so to come to the restaurant . I arrived at the restaurant I was stopped by two dummy men outside and asked if I had a reservation. I told them that I had spoken to somebody over the phone and they advised me to come to the restaurant and order directly. Man went in and spoke to the person I had spoken to and they advised it’s not possible however the person who told me to come to the restaurant remained inside inconsiderately wasting my time and rejecting money that I am willing to pay for the overpriced average food. They could have just said over the phone that they don’t do takeaway and saved a trip instead decided To waste our time for no reason and leave us at the door like fools without the consideration of even saying it to us. Restaurants have become way too comfortable average and overpricing the food for the fact that people go on Instagram and take pictures there but they should never forget during lockdown I’m pretty sure the same people were not purchasing that food.staff are overly rude even when you eat there they are constantly rushing you and hovering over you. What a shame arrogance has affected them so much.
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