Mmmm idk what going on with this Nobu location. - Nobu Hotel Atlanta - Trade Reservierungs
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🤮 1/5 - Mmmm idk what going on with this Nobu location.
By 👻 @Co C., 03/04/2023 3:00 am
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I grew up going to Matsuhisa, I've been to the LA/Malibu location 100+ times, the New York and 2 of their London locations and they're all fantastic. I crave their black cod and it never disappoints... providing you can actually get into the restaurant. We have offices across the street from the new Nobu hotel and restaurant in Buckhead and it's impossible to make a reservation. We've called and looked on the website, walked over several times and it's been closed and when it was open and we inquired about reservations we were abruptly told they weren't open yet, please leave and look on open table... which has zero reservations. I don't understand why the customer service and experience is sooooo different from their gold star standard but someone needs to maybe explain to this new location about etiquette and customer loyalty. Hopefully one day if they ever figure out walkins or their reservation system I'll be able to write a more positive post.
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