Deeply disappointing experience - New Ubin Seafood CHIJMES Singapore - Kaufe eine Reservierung
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🤮 1/5 - Deeply disappointing experience
By 👻 @Fangqi_A, 01/28/2024 3:00 am
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Was told the crabs range from 300 to 400g: had chilli crab and salted egg crab, which were both disappointing. The crab meat was unfortunately not fresh. The sambal kang kong was too salty. The seafood hor fun was lack lustre. Our whole family was quite disappointed with the whole experience. We recalled their outlet in Sin Ming Industrial estate in 2016 was excellent, cannot imagine that quality dropped so drastically. Their service need work as well. The manager told us the 800g crab is a better choice after we feedback. However, the waiter did not offer us this option at all. We cannot understand why would a restaurant have an inferior item on their menu. If chilli crabs taste like this, it will never be our national dish. Another issue was the waiter taking our CNY plant away without asking if we wanted them to keep it for us. Not surprisingly, we forgot to take it after our meal. Their toilet was also in a state of disrepair, with cabinet doors hanging off the hinges. We were quite surprised there were so many diners in the restaurant despite the poor quality food.
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