I'm not a person who leaves bad reviews, unfortunately this - Negroni Bistro & Sushi Bar Miami - Kaufe eine Reservierung
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🤮 1/5 - I'm not a person who leaves bad reviews, unfortunately this
By 👻 @Miona M., 12/01/2023 3:00 am
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I'm not a person who leaves bad reviews, unfortunately this will be my first one. I had a happy hour at the bar on Thursday Nov 30th, besides me at the bar there was one guy next to me, and one couple and two more girls, so six ppl in total. Considering Negroni Midtown very busy place, happy hour was pretty slow that day. Hostess was really nice and she brought the menus to the bar, it took me some time to catch bartenders attention and I was expecting him to greet me with hello at least but instead of that he just said "let me know when you are ready" ???!!! When I asked him that I'm ready to order I felt he was a little bit annoyed with me asking the questions about food. When food came I didn't have utensils for my food so I was trying to reach his attention to ask him which was impossible for at least 5-10 min. So I had to get up and look for it myself. Not only he wasn't attentive at me but to other guests at the bar as well. There was other employees that came to the bar so I was able finally to ask them to call him to get me one more glass of wine before happy hour ends. And then he told me it will be the regular price because it was 7.06 pm, snd happy hour ends at 7pm. Then I asked him why didn't he last call me before happy hour ends, and he didn't even apologize but just said "I was busy I'm the only one at the bar". A little bit past 7 pm, when they were switching the shifts, the other bartender came and gave me the check and even though it was a brief encounter I felt he was much nicer. honestly if the service charge wasn't included I will leave $0 tip. And I wanted to order from their regular menu and try more food because I saw they have nigiri tasting and hamachi tiradito etc. and some nice food on the dinner menu but this guy is a perfect example of horrible customer service and I just wanted to leave.
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