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Mercer Roof Terrace London Tripadvisor Reviews
Latest Reviews On Tripadvisor
18 Reviews
0 Replys |
Expensive for the borough and not for the quality of food
The view is quite nice and you should stick to that, by taking a nice cocktail only. Regarding the food, itโs really too expensive for what it is : that is to say grilled meat and lettuce (36ยฃ for rib-eye and 28ยฃ for lamb). There is no work of cooking here. Add 6 pound for any sides โฆ Keep your money for a real restaurant.
Be the first to ReplyLovely venue, awful food
We came here as a group on a lovely sunny evening, and the main reason for me writing the review is to share how poor I felt the food was. Whilst the location/setting is really great, the quality of the food really ruined this experience. I ordered the chicken from the main menu - this was the most below average meal - it was accompanied by salad leaves and a gloopy sauce. The salad leaves were literally pulled straight from a supermarket bag, with nothing added (i,e cucumber/tomato) and the chicken itself was a little dry and chewy. (I even had to discreetly spit some out). The starter was better, but still nothing better than I could have put together at home. It is always disappoint to experience such poor food when the setting and service indiciate it should be of a much higher standard. I would recommend this venue - but for drinks only.
Be the first to ReplyOver priced badly cooked food. Dreadful.
The food was extremely poor. Our Burrata had accompanying it, wedges of tasteless hard tomatoes with a couple of cherry tomatoes on the side which did not support the description on the menu. My steak was cremated and dry on the outside, not well done, (well done does not mean leathery) as requested but red and bleeding inside. My nephews steaks, despite asking for medium rare and rare were neither one thing or another.but they were all really tough.The bearnaise sauce was fatty tasteless and glutinous and the salad dowsed in a sweetish dressing. I mean grim. The prices charged for this horror were disgraceful. The service and location were the only thing that was good about the meal. This was a special treat and my brothers birthday so I did not want to cause a fuss as he had chosen the place but never again. London is supposed to have some of the best restaurants in the world but this isn't one . Thinking you can get away with substandard food because you have a wonderful location is not good enough. I would sack the chef before your reputatio collapses entirely.
Be the first to ReplyLunch with very old friend
I visited recently with one of my very oldest friends. We had beautiful weather the day we had lunch. Food and drink were good and service helpful although a bit chaotic. We realised having paid for our meal we had not been charged for our food! So honestly went back and told them but they didnโt seem overly surprised or pleased. Quite pricey for what we had but lovely quiet setting for a chat.
Be the first to ReplyStunning views across London.
Excellent food, friendly and efficient service. Great location. Comfortable seating both inside and out. An intimate and relaxed atmosphere. We loved it!
Be the first to ReplyOverpriced - staff could smile more
The welcome from the reception to the restaurant is almost inexistent but ok. We arrived upstairs and we were โwelcomedโ by a busy hostess who couldnโt care less of us being there. Sat on the table - prices per portions are outrageous. Food is very well presented and tasty tho, so shoutout to the chefs. Service needs improvement and prices must be revisioned.
Be the first to ReplyLate night romantic meal
We checked in to the room late after a long journey from north Wales and headed up to the terrace to enjoy bubbles and tapas. Food was enjoyable, the atmosphere was relaxed and the music made our night. Lovely hotel, lovely food and staff attentive without being over bearingโฆ No complaints!
Be the first to ReplyAverage
Extremely expensive and extremely average, good staff but just over priced for what it is sadly. One for the bankers I presume
Be the first to ReplyAmazing view and delicious food!
Perfect and beautiful view from the rooftop! Me and my family loved it here. Sometimes the waitresses took a bit too long to help us but was no problem because we just sit and enjoy the view outside. Recommend this place 100%! Food was also good and delicious!
Be the first to ReplyLovely place that looks excellent
Place looks excellent, nice terrace and indoors restaurant. Waiters forgot to bring some small things (tap water, bread), but they were all lovely and warm - totally recommend!
Be the first to ReplyAmazing staff and service
I have visited both the hotel and bar many times. Tonight we were served by the waitress with purple/red hair and the gentleman behind the bar with brown/black hair and a beard. They were both exceptional (as always - all staff I have come into contact with here have been amazing)
Drinks service is always exceptional as is food. My only disappointment is that they no longer serve the ox cheek croquets. These may be seasonal but they are my absolute favourite thing to eat of all (yes all!) restaurants in London. Please consider serving these again as they are amazing.
Another fantastic night here, will be back soon. Thank you to all the staff at Vintry and Mercer for always providing a 5* service and making guests so welcome and comfortable.
Very disappointing
Waitress didnโt seem bothered and just wanted us to order more wine and seemed to slow down bringing courses so more drinks consumed. Food very poor, minuscule fish starters and over cooked over priced lamb with what looked and tasted like baby food mushed up cabbage, desert was ok, no after care as soon as desert arrived and just left and had to ask for bill, no offer of coffee or anything else and ยฃ150 a head was utterly disappointing so wonโt be returning
Be the first to ReplyGreat Restaurant with a city view!
Courteous , Efficient staff........ limited menu but has a good selection. The food is excellent and the venue has a great atmosphere especially if the weather permits outside dining.......very effective heaters!
Be the first to ReplyDisappointing
Visited the roof terrace while staying at the hotel for business. When I arrived at the entry desk I was made to wait while staff walked around me before being offered a table for one. Service was a little off for an establishment of this type, I felt ignored by the waiting staff perhaps because I was a solo traveler and they wanted to fuss over larger groups for bigger tips. The food was ok but again maybe not good value for money. The ยฃ40 fillet steak was served with what I would describe as supermarket chips and salad leaves. I would not eat here again
Be the first to ReplyLovely roof top terrace
Our first trip here and will definitely go back.
The roof space is lovely and many of the tables are covered so itโs possible to avoid full sun (if itโs out).
Service was friendly and efficient. The drinks were tasty - we went with cocktails - and then chose the food. We started by sharing the meat platter, which was really, really good. Whilst I chose a steak for my main - flavourful and well cooked - my dining partner chose two starters, the burrata - delicious - and the terrine - lovely flavour again.
We managed some dessert - apple crumble and eton mess - both were consistent with with the other courses - tasty with balanced flavours - and it was all washed down with a coffee.
Weโll definitely go back.
Fabulous
Went for my friend 30th birthday, had such a lovely time! Service was amazing from all staff especially Emmanuel he was amazing catered to our every need, made the evening truly special. Food was delicious, steak was cooked to my liking no complaints at all.
Be the first to ReplyDisappointing
Had booked afternoon tea through their own web site for a friends belated 50th (postponed from COVID last year) . Seated at table and waitress said โI se you have booked for afternoon tea, we donโt do thatโ. Feeble apologies, no phone call ahead of the date and booked 6-8wks in advance. Mistakes happen but how you deal with them speaks volumes. Disappointing all round.
Be the first to ReplyBetter rooftop places elsewhere, With better service
My expectation for this place was higher. The view wasnt great you get better views elsewhere. Food was ok again nothing great we went for the set menu 2course meal. I had a look online and picked what i wanted before hand but i was given a different set menu at the restaurent which was a shame. When i asked the gentleman said it changes weekly, but i had this booking for over a month and the menu didnt change at all online. So was extremly confused. As for service i felt very rush, food came quick and before i can finish chewing my last spoonful, someone came and took my plate. I personally wouldnt go back as ive been to better rooftop places with better service.
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