AppointmentTrader FAQ - Mastro's Steakhouse New York - Kaufe eine Reservierung
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Mastro's Steakhouse New York Reviews from The Last Year
Mastro's steakhouse is a bi-level, high-end dining
Mastro's steakhouse is a bi-level, high-end dining establishment located on 52nd street and the Avenue of The Americas in NYC that offers an extraordinary luxurious experience with exceptional service and fine cuisine in its elegant atmosphere. The ambiance of fancy restaurants like Mastro's are often carefully designed to create an environment of elegance using elements such as decor, lighting, furnishings which provides clients with the feeling of exclusivity. I was there with my friend and everything was absolutely perfect. From the waitstaff to the food. We were extremely impressed and plan on returning.
Always memorable food and exceptional service at Mastro's.
Great for a date, birthday or anniversary dinner.
Had a great evening at Mastro's.
Ambiance was dark, loud steakhouse vibe. Wait staff Ronnie was spot on delivering a perfect birthday evening. Seafood tower was amazing as was the filet. We will gladly return next trip.
Great steaks great for people watching!!!z the steaks are
Great steaks great for people watching!!!z the steaks are great service is excellent. Make sure you have reservations on the weekend
Pricey but the most quality meal and service around.
My husband and I love coming here for celebratory dinners because the ambiance is perfect for us. They have live music at least on weekends and even the bar area offers a fancy dining experience but with a more casual feel. Go tos: The bone-in filet is their signature Crab cakes are full of crab meat French onion soup is superb Warm butter cake is decadent Schezuan green beans were fantastic!
I've been to this places a couple of times.
It's quite nice. Good steaks and fish. And we got a table immediately. So I satisfied overall. Nice old fashioned restaurant.
Happy 22nd Birthday Mesha .
This place is pricey but photo opportunity and you get alot portion wise. The server was friendly and excellent brought out every meal we ordered and even took selfies with us. It was packed but we felt like we were the only ones there was a live singer that filled the room with tunes and laughter. I definitely will be back with Birthday Girl we had a blast
Wonderful steakhouse located in Manhattan.
Food and drinks were special. Service was great. Strip steak was cooked superbly and is very memorable.
Food could have been better but not complaining because we
Food could have been better but not complaining because we came on a late Sunday evening, our server George made up for the food with exceptional service and we really appreciated that
Horrible service from the host
Horrible 😣 service I reserve on the app an they still call me to confirm my reservation didn’t tell me anything about the dress code I even came in early in person to drop a gift for when we arrive to give it to the birthday person an still didn’t advice me of the dress code we drive a hour to come eat here an still told the host is his birthday we drive a whole hour here an the host Still dismissed us… mad disrespectful.. specially from the host an we still ask to speak to a supervisor manager an she actually ask us concerning what an that they are too busy to speak to us
Food was great, ambiance was perfect for a birthday date
Food was great, ambiance was perfect for a birthday date night. Our server was amazing and very personable. Will return!
Bad Service & Bad Dress Code
I have been at Mastro's over a dozen times and even hosted several parties there. The night before I was there, and the Vice President of my company had dinner there and told me the service was horrible... I didnt think much of it but when I went there Sunday 2-4-2024 not only did we have 6:30 reservations and still waited an hour until finally 7:37 walking out but the staff acted like it was no big deal that we were waiting or leaving.... Also, we were dressed per the dress code and half the place looked like it was gang night out in NYC.... No way ever giving them business again!!!!!
Disappointing
When we got there they were rude from the start. It was mad busy, big parties going on. We were seated by the toilet in the down stairs area with a picture on the wall to look at. We had lobster and shrimp cocktail which was presented nicely and steak rib on bone and a petit filet 6oz, and it was petite! We were given the signature butter cake without asking which we assumed was complementary and when finished presented with the bill, again without asking or if we were finished, to find we had been charged for the butter cake! When we left we had to ask for door man to get our coats as the cloakroom lady had disappeared. Disappointing considering the price. There are far superior restaurants in NY
The best Steak ever
Wow, the best steak we have ever had, and we have been to some of the best restaurants in the world including steakhouses and other restaurants in Atlantis Dubai and Bellagio Las Vegas. Good food, outstanding service from staff. Located not far from 5th Avenue, so pleased we found it. Highly recommend a visit.
Good Times.Modern and Fun.
We had pre booked. Arrived early and sat at the bar and made to feel welcome. The live piano was great, made for a lively but easy night. The food was great! The NY Strip was tasty and prepared perfectly. The sides for 2 were enough for a family!! Would recommend this restaurant.
Night club not a restaurant.
Rude receptionist. Set up like a trashy club instead of a restaurant. I’m a regular in the restaurants in LA/OC. Completely different restaurant, completely different vibe. If you want a nice restaurant, don’t go here.
Terrible attitude!
Went to eat a good steak before a show and couldn’t even be seated. They had a terrible attitude and told my child that their “athletic wear” wasn’t up to the restaurants standards. Do yourself a favor and do not go to this tourist trap.
Hostess
Good evening, I went to Mastro’s tonight around 7pm for a night out in the town with my lover on 6th ave & we were super excited to eat there. However, that is not how the night ended. I am not too sure of the hostess name but she has semi short red curly hair. She was highly disrespectful in her delivery when speaking with us. We were dealing with a male hostess and she inserted herself in the conversation. Her immediate insert wasn’t pleasing, her demeanor wasn’t friendly and her tone was disrespectful. At one point she found herself going back and forth with me. I had to remind her I was the customer. But she continued to be rude and it resulted in me leaving out the restaurant.
Mastros did not disappoint!
We have been to several Mastros locations over the years and have always had a great meal. This time we were in NYC celebrating our 30th wedding anniversary. Food was fabulous. My husband had the bone in filet and I had the sea bass. Everything, including the sides of Brussel sprouts, garlic mashed and Mac and cheese were delicious! Yup, way too much food! Also started with mussels on the half shell. The only reason I did not give 5 stqrs is the waiter could have been more attentive which I have seen as a regular complaint at this location.
You can’t go wrong!
Mastro’s is pricey but fabulous! They do an excellent job. Just make sure you leave room for butter cake!
New York's Best Restaurants that are most frequently booked by customers of Mastro's Steakhouse New York
Booked 3 times by Mastro's Steakhouse New York customers.
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Booked 1 times by Mastro's Steakhouse New York customers.
Ranked #164 in New York's Best Restaurants.
Booked 1 times by Mastro's Steakhouse New York customers.
Ranked #3 in New York's Best Restaurants.
Booked 1 times by Mastro's Steakhouse New York customers.
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer