Extremely disappointing, a huge contrast to my pre-COVID - Mastro's Ocean Club Malibu - Kaufe eine Reservierung
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🤮 1/5 - Extremely disappointing, a huge contrast to my pre-COVID
By 👻 @Vivian S., 03/08/2024 3:00 am
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Extremely disappointing, a huge contrast to my pre-COVID experiences, it used to be the prime location to go for Malibu "sunset" views and fine dining, but...alas... I invited a couple visiting from out of town for a tour of the oceanside and made reservation for the first seating at 5pm, arrived at 4:55pm, valet would not accommodate to get my car as we were early! , very rude "unwelcoming" start. Fortunately the door was open and we were able to wait inside, and not outside in drenching pouring rain, until we were seated near the window, and introduced to "Pablo", our wonderful and charismatic waiter . I ordered a bottle of Pellegrino to start, and another sloppy waiter spilled most of the bottle all over the table, our dresses and coats, while serving it, so it became a mess and total embarrassment for me as the host, so we had to switch tables and use the restrooms to dry up... For appetizers we got the fried Calamari (2/5* for being soft and mediocre), and crab cakes (4/5* for taste, but $50 for 2). My guests wanted their Porterhouse well-done, it came out totally burned and very dry with no butter on top, sides of garlic mashed potatoes were missing garlic and sauteed asparagus was absolutely tasteless, so were the Mojito and Margarita. My jumbo lobster was very good, just remember that the price is $125.00. They brought us a birthday cake to celebrate one of my guests' BD for free, which is the common gesture of most high-end restaurants, and appreciated. Unfortunately, I don't think Mastro's Ocean view met my expectations for food and service compared to other Mastro's. My guests did not enjoy the "Mastro's fine dining experience", so I promised to bring them to Beverly Hills. Despite all above , I left a 25% tip for our waiter Pablo who tried his best to compensate for all short-comings. You have many other oceanside restaurants choices with the view with better food and service, not worth the price.
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