Great Food, Service not so good - LPM Restaurant & Bar Miami - Kaufe eine Reservierung
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🙂 4/5 - Great Food, Service not so good
By 👻 @Michael A, 01/03/2023 3:00 am
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We always try to eat here when we are in Miami. It's a very nice touch that the restaurant booking system knows what table we have had before and that made us feel like valued customers. The food was as good as ever; delicious salad to start and veal ragout, linguine mains. Unfortunately the service/kitchen experience was a let down. After an hour and a half we had received a cold starter and were still waiting for our mains. Eventually it arrived with the limp explanation that the pasta station had been backed up (seriously?). The maitre d' included a free dessert and excluded the starter from the bill, which we appreciated. But instead of being ignored, an explanation for the delay would have been appreciated whilst it was ongoing and maybe the offer of a drink or an extra starter whilst we waited? This experience would not stop us returning and we accept that mistakes can happen but we didn't think this was handled as well as it could have been.
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