Standards have completely dropped - Lounge 101 Dubai - Kaufe eine Reservierung
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🤢 2/5 - Standards have completely dropped
By 👻 @Kitty S, 03/28/2024 3:00 am
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Absolutely I will only return to this restaurant when Hasan the lovely Egyptian manager is on duty because it runs like a dream. Our first visit this March holiday was really good. There was one small issue with the fillet steak but Hasan resolved this instantly. However our second visit Hasan was on his day off and it was like visiting a completely different restaurant. We arrived on the boat from Jumeirah Beach around 19:15 hours. The bar wasn’t in operation as the staff were still cashing up and appeared to be on change over. We waited probably about 20 minutes to get a pre dinner drink. I had the gravadlax starter. It was unrefined and the salmon was swimming in some strong tasting cucumber soup. Husband’s avocado was hard in part and no prawns to speak of. His lobster linguine was completely over cooked and was a sloppy mess. The waiter who served us was pushy and was economical with the truth on the size. He told me it was only enough for one and not for sharing. Completely untrue. It was huge. It was as though he was on commission. We complained to Pritish the manager on duty. There are clearly major issues all round with the O&O Dubai. It’s under new management. The previous staff Peter and Vincent have gone. It shows. This is supposed to under collaboration with Allen who also overseas The Stay. That was equally dreadful. What has happened?????. We were due to return in November but have cancelled. I think that says it all about the O&O Dubai
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