LondonHouse Chicago, Curio Collection by Hilton Tripadvisor Reviews - LondonHouse Chicago, Curio Collection by Hilton - Trade Reservierungs
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- 2 Double Vista Mobility Accessible W/bathtub
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- Any Standard Room
- 1 King Peloton Wellness Room With Therabody
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LondonHouse Chicago, Curio Collection by Hilton Tripadvisor Reviews
Latest Reviews On Tripadvisor
44 Reviews
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Location location location
This is a great option for a stay in Chicago. The location is absolutely brilliant, with the best Chicago view if you’re in a river front room. It’s within easy walk of Magnficient Mile, Art Institute, theatres etc. Museum campus is walkable or a short drive away. There are plenty of dining and bar options in the hotel and even more within a short walk or cab ride. The reception staff are friendly and efficient, and were kind enough to move me to a higher floor on request which made the view even better! The room was comfortable and fairly spacious (though could do with more storage), and the bathroom was big and well stocked. Loved the Malin & Goetz toiletries. The only minor drawback is bathroom door, which is a case of design over function. Nobody needs a glass siding door that doesn’t close fully between a bedroom and a bathroom!!
Be the first to ReplyPleasant stay with few negative things
Room was very nice river view. The staff who helped me check in was very nice and friendly. the light fixtures in the room had full of dust and the safe was low battery so I asked them to change the battery but they never came to fix so I had to carry my passports all day everyday. The restaurant in main floor breakfast, I asked them not to give me any potato nor biscuits it instead give me 2 extra eggs. I checked the price on the potato and biscuits, they were same amount of exacta eggs but the server told me I have to pay extra for eggs although I didn’t get any potato nor biscuit which wasn’t too nice. My husband ordered avocado Benedict, avocado was from paste and mix with mayo so it was sour and awful. Other than that, it was a pleasant stay and had a wonderful quick getaway.
Be the first to ReplyWorth it!
The location is perfect. The rooms are extremely clean and the daily cleaning is top notch! The staff are friendly. Mark Z at the front was outstanding and elevated the experience by being so thoughtful and helped with any issues. I do highly recommend this hotel.
Be the first to ReplyAmazing hotel!
We had a fabulous stay at LondonHouse to celebrate our anniversary! Neil (front desk) made it extra special by ensuing we checked in early and getting us a great view. (Thank you Neil!!!) This is a fabulous hotel and we can’t wait to stay again!
Be the first to ReplyOutstanding Stay
This is truly an outstanding hotel in every way. The location, right in the centre of the city, is absolutely perfect for exploring all that Chicago has to offer. As soon as we arrived, we were made to feel so welcome and check in was seamless. The staff at this hotel are so professional and so friendly, a huge credit. Our corner suite was located on the 14 floor with absolutely outstanding views from both sides of the room. This type of room gives you so much space and light and has a really lovely sitting area. The bed was so comfy and the shower was excellent. I can also recommend the top floor restaurant too, we had a delightful meal up there and the cocktails were amazing. The views from up there are unbelievable too. If you are considering staying at Londonhouse, don’t think twice about it… you will not regret it.
Be the first to ReplyGreat experience overall - 4/7-8/24
My wife and I stayed at the hotel for a night on April 7, 2024. It was a great experience overall. Ashley at the front desk did a great job for us. She got us checked in early which let us rest up a short while before we attended Catholic Mass. She also texted after check in to see how things were in the room. The room was on the 10th floor and had a nice view of the river and buildings on the other side. The amenities in the room were also very nice. We had meals at the hotel also. The restaurant on the 21st floor was disappointing mostly because of the ambience. We were able to go out on the 22nd floor terrace which has a fantastic view but it had rained so not able to sit for a meal. Would be a great atmosphere when the weather is good. We had dinner at Ocean Prime on the 2nd floor and it was fantastic. We had a table at a window with view of the river and activity going on outside. Loved it and was a great experience for my wife on her birthday.
Be the first to ReplyWith the exception of one bad experience it was a marvelous stay
Location is Marvelous!!!! Our room was upgraded by the wonderful Niel who gave us a warm welcome. The view from our room was phenomenal 10/10. Customer service at both the front desk and lobby bar were exceptional. My one downside and the reason why I can't give a full 5 star rating is the bartender on the rooftop bar. Drink was subpar and underserved. Bartender was not polite and looked at me like an alien when I asked him to salt the rim of my drink. I thought the highlight would be the rooftop and it wasn't. Way too crowded and rude customer service
Be the first to ReplyStay here every time...
This hotel is the most! Shams got me checked in and made the process super simple! I was here for work but I'll be back for a personal stay. The bed was super comfortable. I usually never sleep well my first night in a hotel, but I slept like a baby! The noise was softened by the thick windows and the lights from outside gave the room a little light at nigjt. Very clean! Kind room service staff. I'll be back.
Be the first to ReplyBusiness Trip
Such a great place to stay in Chicago. The staff at the London House is exceptional accommodating every detail. The rooms are extremely comfortable and the view of the river is nostalgic. Thank you Neil for your hospitality and making this experience memorable.
Be the first to ReplyExcellent Customer Service
Excellent customer service provided at the front desk by Maeve! She is a very good example of how guests should be greeted and treated! Hope she gets the recognition she deserves! Very pleasant and engaging and really got our 5-night stay off to a great start.
Be the first to ReplyBeautiful view. Awful service
We were at the London house from March 14-17 for the dyeing of the river for St.Patrick's day. The view from this hotel is perfect. We planned to watch the dying of the river from our room with family that lived in Chicago. The service at this hotel is awful. We called room service to ask if they could bring up a champagne bucket filled with ice when they picked up the breakfast room service dishes from our room. They said they would. We sat the dishes outside the hallway as instructed, but never received the ice bucket full of ice. After about a hour and a half wait, we called again. They had picked up the room service dishes, but never brought up the champagne bucket of ice. When we called again, They just flat out refused to do it because they were too busy. We have never stayed in a hotel that refused service to their guest. This is just on example of the bad service we received. After paying almost $800 a night to stay in a room and being refuse a simple service, I would never stay at this hotel again.
Be the first to ReplyBest hotel only surpassed by superb staff
Such gratitude to Andrea @check-in for taking a miscue and smoothly managing the situation. Hotel staff operated with efficiency under peak demands of St.P.D. Marcus and Ken appreciated my cordial feedback and upgraded us to spectacular room. An extra bit of hotel class was waiting when we arrived. Best hotel!!!
Be the first to ReplyKind and welcoming!
Really comprehensive check in and beautiful space! Shams was super kind and so welcoming. We felt really excited for our stay in Chicago! The doorman is very kind as well and helped us easily find the lobby. The lobby is beautiful! Thank you so much LondonHouse - would stay again!
Be the first to ReplyVery comfortable stay
Very comfortable stay. Nice, clean and quiet room. Robes and slippers to use. Comfortable bed and pillows. Nice work space and guest chair in my room. Decent size bathroom. Nice toiletries including a loofa. Friendly staff right from the time I walked in the front door. Nice front desk and housekeeping team as well. Coffee in the room. Great stay!
Be the first to ReplyGreat hotel with beautiful rooms and great service!
I had an amazing experience at LondonHouse Chicago! Everyone was so nice and accommodating! It began with a great check in with Shams who was so welcoming and an amazing server, Gwen who went above and beyond! It was clean, beautiful and such a great location in the city!
Be the first to ReplyPerfect view of the city
London House is in a terrific location. Marcus A was wonderful at check in getting us an upgraded room with a great view. The bed is extremely comfortable and the room is very clean. The lobby bar area which serves delicious drinks and food was fun.
Be the first to ReplyNeil and Ricky Rock!
Ricky and Neil did an amazing job at check in. Neil did my check in but the computer logged him off when finalizing my check in but Ricky promptly to help finalize everything!! Seamless check in and all my questions were answered prior to getting in the room. Overall, I love staying at London House! The rooms are clean and the views never disappoints.
Be the first to ReplyLondon house Chicago
We went for family vacations on march. Shams in the front desk was an excellent person and treated us very well. Our stay was great we enjoy the hotel very much. Also it was vey well located we arrive walking to a lot of places nearby. We recommend this hotel you will no regret it.
Be the first to ReplyExcellent location, beautiful views, great staff!
First, the front desk staff are amazing. Second the decor both in the lobby and the rooms was high quality - not the cheap but modern stuff but truly high end materials. We had a corner room on the 14th floor and it was worth every penny. No other hotel I've stayed at in the city offers a room of this size, with this view. Beds are comfortable, bathroom is beautiful. Clean. Great experience.
Be the first to ReplyOutstanding people!
The London house hotel in Chicago is a very cool hotel with an amazing view. The front desk staff including Josh, Marcus A, and Marcus T went way above and beyond for us!! These three guys made our stay phenomenal for my family!!! 5 Stars isn't enough for these guys and the hotel!
Be the first to ReplyLondonHouse-Chicago excels again.
So, this was my first trip back to LondonHouse-Chicago since December of last year. I stay at LondoHouse at least four times a year. I will probably be staying with them even more this year. The most impressive thing about my visit last week was that Maria at reception recognized and remembered me as a frequent guest when I arrived. Very impressive really. This property is wonderful. Conveniently located on the RiverWalk and near a lot of great restaurants, Navy Pier and other attractions. Hospitality of all hotel staff at every level is exceptional.
Be the first to ReplyVisit
Fantastic job by Neil and Andrea! They were extremely attentive and answered all of my questions. They had an excellent knowledge of the city and were able to help with several recommendations. They made my stay great.
Be the first to ReplyBest Views!!!
One of the best views I have ever seen. I love this place!!! Staff is so nice. Maria at the front desk was so sweet and gave me so many great recommendations. I would definitely recommend this hotel.
Be the first to ReplyGreat Tea and Great Service
High tea with Roshan was amazing! He was so so helpful when selecting teas, and he was very friendly. Can’t say enough good things about the tea and the service! The food was incredible and surprisingly very filling!
Be the first to ReplyTea Time at Londonhouse
We went to Tea Time at LondonHouse and Roshan was our server for tea time and was excellent! He made the experience worthwhile. If you do go, ask for him. Food was terrific and the views were spectacular. We will be back very soon!
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