A huge disappointment! - L'Estellan Lorgues - Kaufe eine Reservierung
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Lorgues's Best Restaurants that are most frequently booked by customers of L'Estellan Lorgues
🤮 1/5 - A huge disappointment!
By 👻 @Lila O, 06/19/2023 3:00 am
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I trusted TA reviews and booked a reservation for dinner at this restaurant well in advance of our trip to Lorgues. The Michelin recommendation intrigued me as well as the high praise from reviewers. We travel to Europe annually (France, Italy, Greece), so we are used to European standards of dining, which may differ from what we are used to in the US. We arrived at 7:30 to see that 3 tables had already been seated ahead of us and served aperitifs. We sat down, shortly afterwards two more tables of diners (2, 4) were seated. We waited patiently as we received no menu (only on the wall), nor water. We were a little taken aback when the two tables seated after us received their complementary appetizer plate and had drink orders taken before we did. In fact they received their drinks before anyone paid attention to us. We finally did get our appetizer plate and placed our aperitif orders and food orders at 8:10. It was really hard to eat anything from the appetizer plate without even a glass of water to accompany it! We heard as the wait person explained the wall menu in English to the 4 top seated near us, but when it came time for her to explain it to us, we didn’t get a complete explanation of the Ala carte items. I wanted to ask about the possibility to make a change or substitution, but didn’t want to make waves, so I didn’t ask. We ordered two starters and a cheese plate, as we both wanted to eat light. We watched as tables around us received their orders. Our starters finally were delivered to us at 9:05, 95 minutes after we sat down. We both understand what dining is like in Europe, that there is no hurry, but this was on the ridiculous side. After finishing our starters, we canceled the cheese plate, for fear that it might not arrive for another hour, paid the bill and left. What a disappointing evening, We felt forgotten, and unwelcome. I can’t see how this is a Michelin recommended restaurant . The food we did receive was fine, but not outstranding in any way. If Michelin is recommending this as a fine dining experience, then the experience should include the service, too. We’ve had better service in local cafes.
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