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La Pergola Roma Reviews from The Last Year
Very sad response from staff
I had made a reservation at la Pergola for a very special celebration with my daughter. Unfortunately, it was stored on outlook for the day after the actual date, and so I planned to go the day after. I was charged the full fee and the staff made no effort to contact me to inquire why we were not there. When I realized the mistake and called, I was told I would be charged the full amount and that there was absolutely nothing to be done about it. When I asked why they did not try to contact me, they said they had sent an email days before and that was it. I have never had such an apathetic and cold experience from a restaurant, let alone from one of such caliber. It was very disappointing.
Even more magnificent after almost ten months of
Even more magnificent after almost ten months of renovations. The space is more open, modern, spectacular. Of course, the incredible view of Rome from Monti Mario is the same, incredible experience. But the star of the restaurant remains the menu by Heinz Beck. It's incredibly expensive but worth every euro. The service is impeccable. La Pergola is above and beyond even many other Michelin 3-Star restaurants I have visited. If you can afford it, the excellent is well worth the splurge.
Horrible Restaurant!!
Came to celebrate my birthday dinner and upon arrival were rejected due to my husband not having a jacket on. No information was provided when I made the reservation regarding dress code. I guess my husband’s $3k Dolce & Gabanna wasn’t good enough for La Pergola. Thank you for ruining my birthday!
Top notch service, food, and views.
Highly recommend the fish of the day. Reservations are a must!
A restaurant that is more formal than actual and feels a
A restaurant that is more formal than actual and feels a little behind the current trends. On the top floor of the Waldolf Astoria in Rome, it is very formal and you must wear a suit jacket to enter. The chef is German. When I first arrived, I was given a mineral water menu of more than 10 pages. The wine list was also two thick volumes, but unfortunately the price was not friendly. The dishes are very baroque, I don't even think it can really be called Italian food. Most of the sauces are too strong, covering up the flavor of the ingredients themselves. After eating for more than three hours, I was really bored by the end. But it must be said that most of the dishes are very good in execution, but the design of the dishes is too unoriginal.
Closest To Heaven & Earth!
Our farewell to Roma sunset dinner at the Rome Cavalieri Waldorf Astoria Hotel featuring La Pergola. It is the only 3 Star Michelin restaurant in Rome, Italy! Their service level was off the chart. I have never experienced that level of impeccable service. The very talented culinary chef staff were detailed and executed their food preparation and cuisine flawlessly. The wine pairings were spectacular. The ambiance was just beautiful and elegant.
brilliant!!
Recently, I had the pleasure of dining at la pergola From the moment I stepped in, the warm greetings from the staff made me feel like a valued guest.The attentive service added a personal touch to the evening. Our server patiently guided us through the menu, offering recommendations based on our preferences.As we left, the staff bid us farewell with genuine smiles, and it felt like saying goodbye to friends
This was the highlight of our 2 week Europe trip, hands
This was the highlight of our 2 week Europe trip, hands down! Everything from the phone call we made to push our reservation time to the ending of our meal was excellent. We weren't sure if we would make our reservation time so I decided to call the restaurant even though they weren't open yet. Much to my surprise, the phone only rang once and someone answered immediately and was able to accommodate a later reservation time! The entire staff was professional, courteous and efficient. The entire meal itself was delicious and picture-worthy! If we ever visit Rome again, we will definitely be coming back to La Pergola!
This will probably be my only experience eating at a Michelin 3-star restaurant
Stunning cuisine and service. I loved every course and the attention to detail was impeccable. We had the 10-course prix fixe and frankly, I cannot point out a flaw on the menu. My highlight would be their incredible tortelli filled with liquid carbonara, reminding me of Asian soup dumplings. These melt in your mouth like nothing I've ever tried.
Superb but watch for the cancellation policy!
This place is everything you expect in a Michelin three star restaurant. Fantastic view over Rome, creative food, lots of extras like little amuses bouche, a ballet of waiters anticipating your every need… The whole thing. It is expensive of course, about €250 per person, with a low end wine at €70; but one of us had a cheese course, and the other had a glass of desert wine, so the value is really not bad. The tasting menu did not look like a very good value. But I would advise extreme caution about the cancellation policy, something I’ve never seen before. Quote “ In case of decrease of number of guests, late cancellation or no-show there will be a €250 fee per booked person or per missing cover.” That is in the fine print, hard to read, low down in the confirmation email that you get. It is an outrageous policy, something that I have never seen. So if you make a reservation here, you are taking a big financial risk. What if someone in your apartment gets sick? They have to come? Or you pay €250. Keep it in mind.
Five stars rating are not enough to assign to this sublime
Five stars rating are not enough to assign to this sublime establishment. Food is just one of the many enticements. I won't elaborate because I won't give it justice, it's truly an experience. Heinz Beck is not just a chef, he is a maestro bringing together luscious flavors in an extraordinary and complex symphony . The setting is is one of the most exquisite found in Rome on the top of the Cavalieri Waldorf Astoria which sits on a hill overlooking Rome. The service is uncompromisingly, without doubt the finest in Europe. All in all, a unique experience.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
8 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
1 Comment
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