What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Katsuya New York - Kaufe eine Reservierung
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Katsuya New York Reviews from The Last Year
Disappointment
It was a family event - 7 persons to celebrate 18th birthday of our grandson. We were sitting next to some corporate gathering. Noisy music and noisy talks. It was almost impossible to talk at our table. The food was OK, although nothing spectacular. The dish that I ordered turned to be not available but not at the time of order. Service was simply terrible. Very impersonal, rushing, servers did not know what they are doing. General impression - negative.
Private function October 2023 - Slow service
Attend a private function in the back room this week. Service was slow and believe we all left with two courses to be served. I cannot eat any seafood and they accommodated this but I got served well after everyone else ….which draws attention to my allergy which is embarrassing. Fire alarm kept going off in a test which was not their fault but annoying. Overall good.
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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