Utterly horrendous customer service. - Kasama Chicago - Kaufe eine Reservierung
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๐คฎ 1/5 - Utterly horrendous customer service.
By ๐ป @Hazal K., 03/17/2024 3:00 am
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No way to actually reach them by any means over the phone. Placed a pick up order wait time stated 30 mins, after the placement of the order at 11:15 it said 1:30 pm pick up! I dont care how good the food is, the fact that they actively choose to treat their customers in such manner on ridiculous lines (I previously attempted to go on a rainy day in person, ~50 people were washed away in the wind trying to place their order!) and unimaginable wait times for pick up shows blatant sign of disrespect for people that keep their business running. Anyone who supports this imo (myself included apparently today!) is just simply being fooled. Never again will I "dine" here. Again; your food can be outstanding, you may have made some epic list, and may have been on some hot new restaurant list, this doesn't mean you get to disrespect your customers. Period.
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