Poor customer service - Jetty's Waterfront Restaurant Jupiter - Kaufe eine Reservierung
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🤮 1/5 - Poor customer service
By 👻 @J12431243, 01/21/2024 3:00 am
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Ate here last night with a large group of people(23). Food was ok. Our server, Alexis, was fine- attentive as needed. At the beginning of the meal, she was told that one couple wished to pay for another couple. At the end of the meal, a different server allowed that couple to pay for themselves. We were disappointed and asked that the transaction be reversed. We asked to speak to the manager, who came out to speak to my husband, saying "what's the problem?". He identified himself as Chris, the GM, and in a rather belligerent way said that it was impossible, that they would be charged twice (which none of us understood) and then lectured my husband to be respectful (he was) and not tell him how to do his job. All of the people at our table were surprised at his awful treatment of customers. Needless to say we will not be returning to Jetty's!!!
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