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Jarrah Bar and Café Hillarys Reviews from The Last Year
A disappointing end to a evening meal
We had booked for early dinner at 5:45pm and we were initially directed to the wrong table, which already had someone be setting at. This led to some confusion with the drinks going to and returning from the table back to the bar. On ordering one of the starters was sold out and the alternative was disappointing, with respect to ingredients and cost. The mains were good, again recognising a premium based on size of meals. At the time of ordering the dessert, this had also sold out despite being early evening. When providing constructive feedback to the manager on our experiences these observations were dismissed with no form of an apology. We decided to end our evening at one of the other venues for dessert and drinks. Sadly we won’t be going back.
Needs a lot of work
We went for dinner on a Saturday night and it was chaos. Nice place, lovely staff but if desperately needs organization eg there is no one on tables so it’s a free-for-all trying to nab one, I couldn’t find menus so I asked another table if we could use theirs, it’s an ordeal to order food and drinks (and God forbid you should want to order both, you have to queue twice). It wasn’t a pleasant dining experience.
Don’t bother
Very disappointed my husband ordered the steak sandwich, rated the best steak sandwich, I don’t think so. The chips were nice. I ordered the seafood Mariana for 42 dollars 2 prawn and tiny pieces of fish. The pasta was dry and not cooked. I think you need to look at your menus and prices. As I won’t be back. Plenty of other places to eat at Hillary’s that are less expensive and tasty.
Disjointed
I’ve never known a place to be so disjointed and disorganised as this place. You have to line up in one area (across a walkway) to order your dinner and then line up again in another area (across a walkway) to order your drinks where the staff hand write your drink order (incorrectly) and then you’re sent back to your table to wait excessive times for your drinks to be delivered. There is a long bar in place that you’re not allowed to approach which is all very confusing. Why not reduce confusion and increase customer service (and satisfaction) by implementing a seem less process. All very annoying and not sure if we’ll be back.
Overpriced and way too small portions
We were 2 couples and ordered our drinks and meals at the bar at the same time. We were told to get our own cutlery, napkins, water and salt and pepper. We waitied at least 10 minutes for our beers to arrive, my friends cocktail was at least another 10 minutes after that. Mine and my husbands meals arrived after a lengthy wait. My husband had the 'famous' steak sandwich which he said was nice but definitely not the best he's had. I ordered the garlic prawns and was shocked to see 4 tiny prawns for $22. I had finished my meal and my husband was halfway through his steak sandwich before 1 of our friends received her meal. The other friend had ordered a steak sandwich too but got his after another 10 minutes. Surely staff could see 2 people from the same table ordered steak sandwiches, why they would not make both at the same time is beyond me. Clearly lack of communication in the kitchen. I dont know if they were understaffed on this particular day but service was very slow. We waited way too long for our drinks and food and getting meals so far apart meant we didnt get to eat our meals together. This, along with the ridiculously high prices for the meagre amount of food means I will not be returning.
Underwhelming and expensive
We went for our anniversary dinner. They did not have the Vasse Felix so we opted for a slightly more expensive French that was nice. We had to get our own water for the table. Husband ordered garlic and chilli prawns - 4 small prawns for $22. Fairly bland. I had crumbed brie - 2 small pieces for $16. Husband seafood linguine $42 was bland with barely enough sauce to cover the pasta. The wild prawn and medditerranean vegetables $40 consisted of 5 prawns although there were a lot of vegetables and the meal was pleasant. Our mains were brought while we were eating our entrree, taken back tothe kitchen and theen reappeared. OUr entree plates were not removed for the whole meal and were still sitting there with ojur main plates when we left. It was not a particularly busy night. Staff were pleasant.
Good kai for my whanau.
Really enjoyed our meals, 6 adults and a 3 year old, service was quick and efficient. All our primo and secondo dishes were excellent, a fair bit of taste sharing was done. I like going to the bar to order drinks as you don't have to rely on the busy food staff to get your drinks.
OMG! Boycott!
Absolute rubbish! Garlic prawns $22, got 4! That’s $5.50 a prawn, drinks ridiculously over price and NO Service, go to the bar, help yourself to plates and cutlery! Don’t waste your time or money!
Fourth rate steak sandwich
Had the supposedly "best steak sandwich in WA" for dinner. It wasn't very good, probably about No 4 against the others I have had I would not recommend it to anyone.
Great lunch
Enjoyed a lovely lunch today, both the service and food were really good. The 100g steak was really lovely, the steak sandwich awesome and the mediteranean vegetables really good.
Long wait for meals to get served
look,the food is good and we have been there a few times. However, the service. We waited and hour and a half for our meals. And last time w ewent they missed out one of our meals. It's not a cheap restaurant and i am not happy to sit there for so long and not get served. Let's go somewhere else. I hear mia cucchina is good
Hillarys's Best Restaurants that are most frequently booked by customers of Jarrah Bar and Café Hillarys
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Can concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerFraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answer