J Gilbert's used to be my absolute favorite restaurant but - J. Gilbert's Wood-Fired Steaks & Seafood Glastonbury East Hartford - Kaufe eine Reservierung
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Ranked #21 in Glastonbury's Best Restaurants.
🙂 4/5 - J Gilbert's used to be my absolute favorite restaurant but
By 👻 @Michael W., 02/22/2024 3:00 am
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J Gilbert's used to be my absolute favorite restaurant but during/after Covid I felt like the service and quality declined. Prices went up and I felt like it was no longer worth going after having a few poor experiences. I will admit I still went a few times per year with friends to grab drinks or a snack at the bar but the desire of sitting down and enjoying a nice dinner lost its appeal for me. Fast forward to more recently and I felt it was time to give them another chance. Me and a friend went on a Tuesday night and it was PACKED. We arrived about 10-15 minutes early for our reservation so we hung out in the lobby while we waited for our table. Unfortunately we weren't sat until about 15 minutes after our actual reservation. Not a huge deal but had we known that they were running behind we would have grabbed a drink at the bar to kill some time. I won't mention him by name in case he was just having a bad night, maybe due to how busy it was in the restaurant, but our server seemed very cold and short with us. Definitely not the happy, friendly service I would expect here. Everything was still brought out promptly so no issue there. Drinks were amazing as always. I ordered a special steak they were offering - I believe it was 40 day dry aged. It was good but I think I would have been happy with the Kansas City strip I would typically get for about $20 less. Sides seemed larger than I remember which was nice. Overall we had a nice evening and enjoyed our food. The not so great service and increasing prices make this more of a 3.5 star review but rounding up for the ambiance, killer manhattans, and good time in general. I wish it was still a 5 star, near perfect experience like it used to be but unfortunately I think those days are gone.
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