AVOID STAYING AT HOTEL COSTES - Hôtel Costes Paris - Trade Reservierungs
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- Any Room Type
- Any Suite
- Suite Vendome (1kb Ensuite Bath Ac Wifi Living Dining Rooms Safe)
- Suite Vendome Etage Noble (Emperor Size Bed Ac Wifi Cable Tv)
- Suite Et Duplex (1 King Living Area Ac Wifi Ensuite Cabletv)
- Duplex Suite (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Suite (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Suite Secret (1 Emperor Size Bed 110sqm Living Room Oled Tv)
- Suite 25 (1 Emperor Size Bed 130sqm Double Living Room Dressing)
- Any Executive Room
- Grande Chambre (1king 1 Sofabed Ac Wifi Ensuite Cabletv Minibar)
- Petite Chambre (1db Ac Wifi Ensuite Cable Tv Minibar Dd Telephone)
- Saint (Honore 1 King Ac Wifi Ensuite Cabletv Minibar Desk Dd)
- Exception (Super King Bed Ac Wifi Ensuite Bath 70m2 Living Area)
- Exception Etage Noble (1kg Ensuite Bath Ac Wifi Living Area Safe)
- Duplex (1 King Living Area Ac Wifi Ensuite Cable Tv Minibar)
- Grand Loft Jardin (115sqm Emperor Bed Private Garden Terrace)
- Any Standard Room
- Loft 45 (1 King Bed Ensuite Large Tv Sofa Wall Mirror Dressing)
- Loft 65 (1 King Bed Ensuite Large Tv Sofa And Divan Free Wifi Max)
- Any
- Special Summer Rate
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🤮 1/5 - AVOID STAYING AT HOTEL COSTES
By 👻 @N M, 11/14/2023 3:00 am
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Hotel costses is a TERRIBLE hotel with expensive and tiny rooms — AVOID. I was suppose to stay here for 6 nights but upon checking in I found out the room /hotel had a STRONG incense smell. I could not breathe and could not fathom even staying the night but since they charged my credit card upfront for all six nights, i was told by their manager on duty ( very unhelpful and discourteous male) that evening that I should stay the night and hope for a refund of the other 5 nights the next day. Yes, BEWARE unlike most other hotels they take payment upfront! I didn’t sleep all night and had to open the window to breathe despite the 50 degrees Fahrenheit cold. I made it my priority the next day to speak to the management and they said they would refund me for the 5 nights. I honestly felt like something was sketchy about their mannerism ( and the fact that they took all 6 nights upfront when I checked into the hotel which is something I’ve never experienced at many other hotels worldwide). As such I insisted on having all the receipts and documentation. A week later and the refund still did not show up on my credit card so I emailed the hotel and spoke with Michael who kept reassuring me the refund has been processed. Fast forward 2 weeks later and the refund still hasn’t shown on my card. The hotel management keeps giving me the same answer everytime I email them. These people keep saying they’ve refunded me but the money still isn’t back on my credit card. There is something really sketchy going on here as refunds do not usually take this long to show up on credit cards. I really think that they have been deceptive and dishonest with the situation. I have asked them for documentation on their side showing that the refund has been processed but they have not provided this. I have NEVER had a refund taken as long as it has and this entire experience has compounded in how exceptionally awful Hôtel costes is. Additionally, the room was incredibly small. I had one full size suitcase which could not fit in the room. Their room was also really dimly lit and I, a female with 20/20 vision, could not see properly even with all the lights on. The room was stuffy and had no air circulation. In fact I had to call the hotel mechanic at 3am to troubleshoot the issue as I literally could not breathe. Even he could not properly navigate around the room due to how dimly lit it was. The hotel was not the 5 star luxurious hotel it advertised to be. I will be sharing my terrible experience with everyone of my friends, family and all of social media so that nobody has to experience the horrible time that I’ve had with hotel costes.
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