Ridiculously over priced and bad service - Hotel Metropole Monaco - Trade Reservierungs
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🤢 2/5 - Ridiculously over priced and bad service
By 👻 @Stephenm, 07/06/2022 3:00 am
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50 euros for a Gin and Tonic (Cafe de Paris is 30 euros) and 28 euros for a glass of wine (17 euros) shows the hotel management have lost contact with reality. The bar area is a major problem with this hotel. The very lovely and atmospheric bar area is completely empty. Maybe because of the price of drinks but mainly due to the bar staff refusing guests to be able to sit in the bar. Having returned from dinner at the Hotel de Paris we went to the bar for a night cap. The waiter refused to serve us in the bar and shoved us towards a tiny table in the entrance. He claimed “The tables are set up for breakfast!” This is a lie as no one sits in the bar for breakfast. Shameful! We had a battle to get a tea making facility in our room. Eventually, we were allowed a kettle. When I asked for some tea bags, I was told that the hotel supplies two tea bags at a cost of 30 euros!!!! Again shameful. A pity because Concierge, House Keeping Restaurant and Reception staff are all helpful but management need to seriously look at their business model. They are living in the past. Stay at Hotel de Paris.
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