Fantastic food, atrocious service - HIDE London - Kaufe eine Reservierung
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😒 3/5 - Fantastic food, atrocious service
By 👻 @jo_pandina, 02/07/2023 3:00 am
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Let's start with the positives. Food: taste, innovation and presentation excellent. Location and décor: light, airy and relaxed atmosphere. Sommelier: professional, knowledgeable and polite. Price: reasonable for London Negatives: the wait staff need training. Rude, unprofessional and lack knowledge and finesse. They literally slam the plates on your table and aggressively mix then proceed to fling the accompanying sauces over said plate whilst still clanging away at the little saucepan. I didn't realise such theatrics were introduced since our last visit here. When explaining the dishes it seems as if they cannot get the words out fast enough so they can walk off. Even if it is busy I still expect a certain level of professionalism and poise. It is nigh impossible to get their attention if you need anything outside of that 10 second window they graced you with their presence. The staff that aren't rude, are disinterested.
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