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Haven Rooftop New York Tripadvisor Reviews
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11 Reviews
0 Replys |
great atmoshere
We enjoyed my wive's 50th birthday there. Erica, our waitress was great! overall service is really good, great team work. Everyone seems to enjow working there. Food was quality was mixed, the tuna 'tower' as a starter was very good, presentation wise very nice. the main course was average, A steak ( of good quality ) is only accompanied by an enormous pile of fries. It would have been easy to present that a lot nicer for 54 dollars. my salmon (also good quality ) only came with a spinach tower, nothing else. there was a nice attention for the birthday.
Be the first to ReplyGood food
I was there with 3 other friends. I enjoyed my Gnocchi however, someone with us was in 'food service' and pointed out a couple of things that were not 'sanitary' for restaurants to do. It didn't bother me but he wouldn't eat his food. The restaurant is very pretty though & I'd love to go back in the summer when it's open. The service was very attentive.
Be the first to ReplySeverely disappointed by the handling of the situation
I made my appointment for this restaurant via open table and did not realize that they were extremely strict with business attire/casual. I went on March 19 2022 to celebrate an pre-birthday for my son. When I got there they said i would not be able to go in because i have on athletic wear. I made them aware I came all the way from the Bronx and if an exception could have been made. The security guard who i found out later name was Gabriel told me no exception. Told me I can go to H & M and buy clothes to be let in. I left called and explain to the young man whose name I don't remember the situation and he says let him speak to the manager. He then came back on the line and said he will speak to the security guard and they will make an exception. When I got back there Gabriel said the young man on the phone has it wrong and he Gabriel is the manager and no exception will be made. I then call back and told them their website clearly stated exception can be made, which I was then told during the height of cov19 they did. As of this writing they still had on their website manager can make an exception. I honestly strongly believe race was involve. Both my son and I are black and I truly believe this was racial discrimination.
Be the first to ReplyDisappointing
We were a little dissopionted at the view from the top as that's why we went ,also a little over prices for the average food and drinks , staff where amazing ,I would not recommend
Be the first to ReplyDinner at Haven Rooftop
Great place. Really enjoyed the food, atmosphere and location. Staff couldn't have been more attentive. Highly recommended.
Be the first to ReplySo disappointed!
Ugh......where to start. The bouncer at the door (why is there a bouncer when you need a reservation to get in?) stared us up and down which was so creepy and acted like we should kiss the ring because he let us in. Ummmm........we had a reservation! Then it took forever to get up to the roof - forever. Then the hostess acted like we were rude for being late - we couldn't get upstairs! Food was blah, drinks were blah. We left early. And on the way out, we heard the bouncer berating a girl for wearing super cool high tops that weren't on their "dress code" list. WTF?? I think he needs a new job.
Be the first to ReplyHoliday Happy Hour
My boyfriend and I booked a reservation for happy hour and I'm happy we did. The decor was charming for Christmas. I loved the views of Times Square and the East Side. The sangria was delicious!
Be the first to ReplyGreg & Kat’s Haven Rooftop Experience.
The Haven Rooftop is a first class rooftop restaurant located in the heart of Midtown Manhattan at the Sanctuary Hotel New York.
In December Of 2021, I brought and treated my wife and myself for dinner at the Haven Rooftop to celebrate our Happy Engagement Anniversary!!!
My wife and I enjoyed every moment of our dining experience at this fabulous restaurant!!!
We were warmly welcomed by the restaurant’s staff and our waiter, Axel treated us with great kindness and respect and made sure our every request was met.
Both my wife and I loved Haven Rooftop’s interior decor, were deeply captivated by the awesome views of New York City that we were able to see while dining at the restaurant and enjoyed listening to its highly dynamic and vibrant music
Our meals were presented in a timely fashion and was amazingly cooked, seasoned and superbly delicious!!!
If you’d like access to great views of New York, having wonderful food and listening to great music, my wife and I definitely recommend that you visit and dine at Haven Rooftop!!!
Horrible
Just a terrible place - horrible food, rude staff and awful drinks. Manager is incredibly rude. Avoid!!!
Be the first to ReplyBest server!!!
It was our first trip to NYC and we had reservations at Sushi Lab this past Friday (also amazing!) and when we found out that Haven Rooftop was another spot to visit in that building, Gabriel made it happen! We got reservations for Saturday brunch and were in Ruth’s section. She was amazing - from recommendations to quick service, all around great!! We got the Veggie omelet, the crab Benedict, and the breakfast sandwich - as well as yummy bottomless mimosas! We’ll definitely be back to visit soon to eat at Haven and we’ll be asking for Ruth’s section!!
Be the first to ReplyThe hostess was rude. Everything else was nice.
It’s disappointing when you make a reservation months in advance and the hostess doesn’t seem to care or pay attention to it. The hostess is the first face you see upon entering and it’s kind of unfortunate when she glowers and has a scowl on her face.
I had a reservation at 11 Am, when the restaurant opens. I arrive at that time. I tell the hostess I have a reservation and my name. I put in my reservation that I would like a table near the window so I can have a view of the city. I don’t want to be in the middle. Well, apparently in this practically empty restaurant I could not have this for some reason. I was told that since we were a party of 2, and because they will be full soon I should sit in the corner with no view at all, practically the worse table in the entire restaurant.
What proceeded was a game of the hostess showing us a procession of awful tables that we had no interest in sitting at. She rolled her eyes, she sighed. Eventually, we had to get the manager. We told him the table wanted, he approved that table and so we finally got the table we originally asked for.
So off to a bad start. Our server, Eric, arrived and gave us menus. Eric made the experience better. He was friendly and did not make us feel like a bother. Our food didn’t take too long to come out which was good.
The food was decent. The crab Benedict was good. My mom’s omelette was just okay, a bit on the dry side. The mimosas were good too. The atmosphere was great. The view was good.
I would return. Unfortunately, I did not appreciate the tug of war with the hostess. But management was good and my server Eric saved the day.