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Gucci Osteria da Massimo Bottura Firenze Reviews from The Last Year
Hard to swallow food but excellent service
The place is beautiful, lovely location and very very kind staff. However, the food was not so delicious. It looks nice in photos but the taste wasn’t within expectation. The flavors were very weird. The mix of flavors were hard to swallow. I had to eat bread to keep myself full. The banana dessert, however, was really good. I wouldn’t want to eat a meal there again but the dessert, service, design and ambiance was excellent.
Beautiful experience
We left Rome to go to Florence and have dinner in this restaurant. Excellent service, with highly trained waiters attentive to our needs. My glass never remained empty, as soon as I finished it they immediately came to refill it before I even noticed. Lots of small attentions of this kind that made us feel appreciated. We found the chef's taste bizarre at times. I don't want to be offensive but the coffee with beans was truly abominable. The location is very beautiful even if small and absolutely in line with the Gucci style. To tell the truth, even the cuisine is in line with the concept of the brand, which, as we know, in terms of combinations is certainly eccentric and does not always turn out well. This also applies to the cuisine we found. Excellent wine pairing. However, the cuisine is of the highest quality, perhaps the taste is subjective as we are not used to certain combinations coming from Mexico. A note of merit goes to the chamomile and lavender cocktail. Spectacular, I would have liked to continue drinking it forever.
Not So Friendly Restaurant
I booked a reservation for party of 8 people for lunch on March 30. I received an email the night before stating that there was some issues with the private room and they have to put us in the main dining room, which is not an issue. Upon arrival, we were split into two tables, which is not an issue either. Since we never dine at this restaurant before, we needed additional explanation on the menu as they were all in Italian. We had a difficult time understanding what the dishes are. However, the server did not seem very professional nor friendly in explaining the menu. We asked about the a la carte menu and he said it's not available at this restaurant but available at the Gucci Bistro, which is next door. We asked if we can go to the Gucci Bistro, he said it's not an issue. My daughter asked again if they will have a table for 8 people and he said it's fine. We walked over to the Gucci Bistro but they cannot accommodate party of 8. The server just left without saying a word to us. We were stranded - left standing outside the Gucci Bistro and not knowing what to do. I understand this restaurant is a Michelin Star but I don't believe the restaurant has a good reputation in attending to the customer's needs. It's almost a disgrace to the Michelin Star rating as "service" is another important element in the restaurant business. I did email Gucci Osteria and they did apologize for the mishap and offered us free tickets to the Gucci Museum. I replied back yes I would like the tickets but by the time they got around to it, it was very late on an Easter Sunday.
Perfect dinner
Truly a great experience! To repeat!. Super friendly service and all excellent dishes. Even the famous tortellini with parmesan cream in a gluten-free version! Extensive wine list as befits a restaurant of this level but with slightly high mark-ups. We will definitely be back!
From the slightly vintage fairytale location to the innovative cuisine... a journey into the flavors of two traditions!!!!
If you think about the location designed by Gucci and the cuisine designed by Massimo Bottura it deserves the star on trust... in reality you will realize that the difference is made by the two starred chefs, husband and wife Taka and Karime and their different origins in a perfect balance of flavours. . some dishes have become iconic such as the tostada .. Gucci osteria does not disappoint and surprises with every course .. the dining room staff is kind and knowledgeable .. all in the setting of Piazza della Signoria with a view of Palazzo Vecchio .. super recommended !! !
Nice location and tasty dishes.
Opted for a 7 course lunch, delicious creative dishes and delicious wine. Staff is very friendly and well informed about what is served.
Excellent customer service is always a must.
Despite this being a Michelin star restaurant - the experience was very distasteful. We felt uncomfortable the whole time. The waiters are extremely cocky and quite full of themselves. We were in Florence looking for both the Italian cuisine and the iconic house of Gucci; thought this place would be perfect - however, we came to find that the menu was Mexican/Japanese inspired by a Mexican Chef. Go somewhere else and get yourself some real Tuscan food with much better service!!!
Impecable!!! Service was 5 stars.
Extremely attentive wait staff and know how to treat all their clientele like VIP's. The food...*chefs kiss*. Beyond like anything I've ever had. This place is an experience filled with surprises! Totally recommend to dine here when in Firenze.
BAD EXPERIENCE
Unfortunately, the expectations, which were really high, did not satisfy our experience. After the first course we asked for the bill and left. Very kind and helpful staff. The coffee with the beans inside was not to our liking. Sin.
TOP cuisine, mediocre service
I was in this beautiful place on a Tuesday evening; I would say the room had a filling rate of 60%. Taken the suovenir with 7 courses and matching wines. The dishes, a discovery. Good, well balanced and which followed each other well. I was expecting something more refined such as porcelain, cutlery and especially glasses. The service, cheesy. Being sponsored by GUCCI certainly has its reasons.
Something you don't expect from Florence
Despite the hesitation due to the particularity of the dishes, certainly not typical of the area, @gucciosteria in Florence was a pleasant revelation. In fact, it is a cuisine strongly influenced by the Mexican culture of chef @karylmt and her husband @championtaka._ of Japanese origin. The two, together with the collaboration of @massimobottura who guarantees the excellence of the place, have managed to create a perfect union between two totally discordant culinary cultures. The flavors of the Far East and Latin America come together to create something unique, balanced and surprisingly pleasant. The place is rather simple without too many frills, but the service was excellent and the final result is without a doubt worthy of a star @michelinguide.
One of the most indescribable dinners
Dinner at the Gucci osteria is a mix of flavors and indescribable emotions, the tasting menu is made up of two options with great dishes and reinterpretations by the chefs, with each dish you receive a memorable surprise. By far one of the best places to be impressed.
Unforgettable Experience
Amazing experience. The food is top notch and the experience is excellent for the price. Everything is delicious. This was truly an unforgettable experience and I hope to be back if I am ever in Italy again.
Hmm, Michelin…. ;(
I’ve lost trust in the Michelin ratings. The focus seems to be more on presentation, with little attention to the harmony of flavors. The staffs are nice, interior design of the space is cute, and the dishes look good in photos, but the taste is hard to discern. It appears to be a mix of Mexican, Japanese and Italian cuisine, creating a somewhat discordant combination.
Very poor - not Michelin star standard
Dined here with my wife on a recent trip to Florence. We were left thoroughly disappointed, and I wish I’d heeded some of the other reviews here. Firstly, the food was good. Interesting flavours and concepts, once you accept there’s not going to be much Italian or Florentine influence in the meal. We opted for one of the tasting menus and the additional “Journey from Modena,” with wine pairing. My wife wanted a martini to start dinner but was told they could only make the cocktails on the list - which was a bit of a red flag - so we opted for one of their own cocktails. The waiter poured the water with such ferocity, I thought he was trying to put out a fire - not something I expect in a one star restaurant. The wine pairing was a waste of time. For €140pp I’d have rather had a decent bottle of wine. Portions were measly. For one course, when the food came, we had no wine. Thankfully it was a cold course as we had to wait for the pairing. No apology. Very poor explanation of the wines and why they were paired, just “this is a pinot noir from x and will go well with y.” The food service was so inconsistent. On one occasion, we were served two courses within 11 minutes of each other then waited 40 minutes for the following course. The wine for the following course came 25 minutes before the food, and by the time the food arrived there wasn’t much wine left. To add insult to injury I found a cocktail stick in the chicken which I could have easily swallowed. No apology. For some reason, a loaf of bread arrived half way though dinner. This was after we had some focaccia at the beginning of our meal - when you would ordinarily expect bread. The desserts came and we still had no mention of the “Journey from Modena” but my wife and I both agreed we were done with the restaurant, and were ready to go. All of sudden these two plates of scorching hot tortellini landed, creamy cheese and meat. In astonishment, I questioned the waiter why this was coming after having the two desserts, to which he said, “it’s the way Massimo would want. You can have tortellini at any time!” This was not the time for a cheesy pasta, not after having two sweets. We sent it back and asked for the bill. They removed the dish from the bill and the cocktails. Overall, a very disappointed experience. I don’t say this lightly as I have a lot of respect for Massimo Bottura, but this restaurant does not deserve a Michelin star, and the conflation of Gucci and Massimo is why people go here. The service is a real area of concern. Not worth almost €800.
Customer service here is phenomenal! And yes, if you're
Customer service here is phenomenal! And yes, if you're expecting to have an exceptional dining experience in a Gucci way. You do! As much as I tried to remember everything I ate - I really couldn't. I'll admit some things I loved more than others. That being said - I'd recommend going. I took plenty of pictures so I hope that helps. Please make a point of using their fabulous bathroom. It's beautiful.
One would come here for the experience of being served well
One would come here for the experience of being served well and for the name Gucci. The service was great, food was well presented. The servers served the food with a scripted information. The atmosphere was a bit underwhelming. And of the 3 hour dining experience, the focaccia was the best... I didn't find the food flavorful or memorable. It was a gift so we were grateful but it is not what we would choose for ourselves.
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Buyers interested in Bern's Steakhouse: PLEASE READ
By 🍑 @BraveCloth47, 09/08/2023 4:56 pm
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ADMIN PLEASE PIN THIS MESSAGE
For those interested in dining at Bern's Steakhouse in Tampa, please know that reservations cannot be listed here due to the management at the restaurant regularly checking and cancelling reservations that appear on the site.
The ONLY way to secure a table is to place a bid with a wide enough time range and a seller will work on it to have it filled. This way anonymity will be preserved and you will be able to show up to the restaurant without any hassle.
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Answer from 😺 @ChattyChain37 (09/08/2023 5:38 pm)
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Same goes for 4 Charles and I Sodi
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Comment |
By 🍑 @BraveCloth47 (09/08/2023 5:46 pm)
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