Lovely Food, Crazy Service - Granary Square Brasserie London - Kaufe eine Reservierung
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London's Best Restaurants that are most frequently booked by customers of Granary Square Brasserie London
😒 3/5 - Lovely Food, Crazy Service
By 👻 @Cazzie S, 04/23/2024 3:00 am
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I visited with a friend for a late lunch. The restaurant was not very busy, but it took ages for a waiter to take our drinks order. Eventually we ordered a martini and a gin and tonic. We offered to order the food as well and did so, but I specifically asked that the starters not be brought to the table until we had finished our drinks. The waiter replied, “Of course”. A good while later, our drinks hadn’t arrived but our starters did! We politely sent them back and asked for our drinks. I spotted our waiter then sprinting to the bar to get them. We had taken but a couple of sips of our newly arrived drinks, when the starters arrived again! We politely sent them back once more and said we would like to finish our drinks. This time we did and the starters arrived for the third and final time. Our fishcake starters were absolutely delicious. As they arrived, we asked for two glasses of Picpoul de Pinet to enjoy with them. We finished our starters but, sadly, the wine didn’t arrive. Our main course did though. We politely enquired about the wine and told them not to bother now because the Picpoul would not be suitable for our Shepherd’s Pie main course. I asked for a glass of Merlot. We were finally informed the Picpoul had never been ordered and that my glass of wine was now on the house to apologise for the mistake. This was very kind of them and much appreciated and our main course was delicious. We thoroughly enjoyed the absolutely delicious food, but the service seemed very flustered and out of control. I did try to email or ring the restaurant directly to offer my feedback privately, but they don’t offer an option for this. The food at The Granary Square Brasserie is absolutely lovely, but be prepared for a bit of an effort in getting your favourite drinks with the appropriate course of your meal!
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