What A Let Down - Gordon Ramsay Steak North Kansas City - Kaufe eine Reservierung
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😒 3/5 - What A Let Down
By 👻 @Kathy B, 09/06/2021 3:00 am
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We're fans of Gordon Ramsay and we know what a perfectionist he is, so maybe our hopes were too high. We went all out on this visit! Our waiter was really nice and knowledgable, but seemed beat down, worn out, and a little sad. The Caesar Salad was nice, the British Ale Onion Soup was thick and hearty and we loved it. The KC Strip was ordered Well Done and came back about Medium Rare. My Filet was ordered Medium and came back Rare. So rare, I could barely cut through it. When our waiter came back, he glanced at my plate and knew right away that it needed to go back to the kitchen. So he had me move my steak to another plate and took it back to the kitchen. My husband's says his KC Strip was incredible! He was about 2/3 of the way through it by the time my steak came back 20 minutes later. Our Pureed Potatoes were almost gone as well as our Asparagus.
When the manager brought back my steak, he took my other plate that had the remainder of the potatoes. I was so hungry and happy to finally see my main course that I didn't say anything. He just set the plate with my steak down and said, "Cut into it." So I did and told him it was fine. In reality, it was only about Medium Rare by then, but good enough. I just ate around the edges where it was cooked through. No apology. No personality. Nothing.
After reading some reviews here, it seems like this is a common complaint. There's no sense in serving thick 8 oz filets if the kitchen can't cook them through. 5 oz is enough for me, personally.
By this time, we were ready to get out of there, but were set on ordering dessert. The Sticky Toffee Pudding was INCREDIBLE. I mean, it's probably now my favorite dessert on the planet and I am not kidding. We shared one and the amount of cake served was perfect, although we could have used 2 sticks of ice cream. WOW.
I wish I could say that it erased the bad parts of our evening. Our other observation is that they really need to get rid of the casino carpeting in there. It cheapened the place and kind of ruined the effect.
Maybe Chef Ramsay needs to visit this location more often. It's not up to his standards and it's not up to ours.
3/5 stars based on our $200 dinner bill (no drinks), the twice undercooked filet, and the overall vibe there which seems to stem from management.
It would be nice to have a non-alcoholic beer available, as well. We stopped drinking alcohol 3 years ago and don't drink soda.
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