We had reservations see up two months ago for our group to - Gillray's Steakhouse & Bar London - Kaufe eine Reservierung
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🤮 1/5 - We had reservations see up two months ago for our group to
By 👻 @Zachary M., 01/05/2020 3:00 am
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We had reservations see up two months ago for our group to come here during our vacation and enjoy a nice meal. Not only did they first get our reservation time incorrect(moved without notifying us) we were sat with a huge party who according to staff decided they wanted to sit around 30-40 people and they allowed them in with no reservations. They were given excellent service (they looked wealthy and we're getting lots of expensive food and alcohol) even though we had had reservations months in advanced. It was almost impossible to get a waiter to the table, and we waited a good 30 minutes before drink order was taken. I ordered a ribeye and I think they may have cooked it two months ago when we placed the reservation! It was hard and tough and tasted worse than a mcdonalds burger patty. Not only did they not even ask how we wanted the steak prepared, they never took any of our side orders and instead through chips for everyone to eat with their steaks, chicken dinners... Chips with wine and steak... And ketchup. When we all complained about how dry and tasteless the food was, they only took off THE INCLUDED 12% GRATUITY! Even in California it is unheard of to include tip in price, especially with the horrible service. So overall we paid £125:$160 for two burned steaks and French fries.. And a £40 bottle of wine. I am outraged at the lack of service and that they would only remove a NON-MANDETORY charge of £15. Do not go here if you want a good steak or any meal worth the piece. This place is incredibly over-priced, sits with the tables near a very busy and full (loud) bar area, so you can barely enjoy each other's talking, and the food and service was horrendous.
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