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Gaucho Hampstead London Tripadvisor Reviews
Latest Reviews On Tripadvisor
19 Reviews
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Attentive service accompanied with exceptional culinary experience
From the start staff was exceptional both in service and attitude. The restaurant displays a high level of competency both in culinary recommendations and attentive service. Our waiter Fation provided everything we could of asked for and more, above and beyond our expectations
Be the first to ReplyOh my!
What’s happened?!! It used to be good and the service still is, but either their butcher is selling them rubbish meat, (and they should know better!) or they are knowingly selling us rubbish meat. I had a fillet medium rare. Let’s overlook the fact that it came raw and focus on the lump of sinew which was sent back. This was followed by a replacement medium rare second lump of fat and sinew with a little meat on the edge. I must confess I have never seen any fillet like that !!! Are we getting served cheap cuts instead…. Maybe as margins come under pressure so does quality….? Sadly, time to go somewhere else!!!! Let’s move on!
Be the first to ReplyLovely but OVERLY expensive for what it is
I really enjoyed the meal at groucho but the bill was extortionate . I would say its closer to Miller and carter (in food and ambience ) than to Hawksmoor (does not nearly compare ) .... The price was so ridiculous £150 for such for two adults and an 11 year old who ate from the kids menu ..no alcohol .. very limited food... no expensive cuts ... just crazy prices . Very empty restaurant .... I mean its lovely ,but id probably stick with Miller and carter for this kind of experience ...
Be the first to ReplyExceptional in every way!!
Just back from a really lovely meal at Gaucho's in Hampstead. From the moment we walked in to the moment we walked out, we were treated incredibly well. The service was exceptional and so was the food. We are so used to being underwhelmed in restaurants in London, from The Savoy to Michelin Starred eateries, the service was way above anywhere we have been recently. Thank you so much to Carlota who looked after us and really paid attention to every detail, and also to Chenise who served behind the bar. Such genuine lovely people, as were all the staff we came in contact with. Our dog was incredibly happy too, it was the first time we've treated him to a doggy portion of steak and he loved it!! Thank you again to all of you at Hampstead Gaucho, you really know how to treat your customers. It was our Anniversary, so it was really a really special date. It was the 2nd time we've been, so we now know you are consistent. Hope to see you all again soon. Lucie
Be the first to Reply10/10 customer service
Just visited for my partners birthday, we’ve been once before a couple of years ago and loved it. On this occasion we can both say we’ve never experienced a better service from the lovely Federico. We went with his recommendations on the steak and the wine, both were absolutely phenomenal! Atmosphere and food was 10/10 especially the birthday surprise. I’m aware there’s other Gaucho branches, but we would definitely come back to Hampstead in order to receive Federico’s attention to detail, recommendations and outstanding customer service. Thank you once again Gaucho, we’ll be back ☺️
Be the first to ReplyDisappointed
Very mixed feelings about this place. I visited after few years and the quality drastically changed. For the shocking prices I was hoping for good meals i’ve been restlessly missing for the long time I haven’t visited. The quality I remember from years ago is simply gone and we were all very disappointed. I used to talk about gaucho days after dining there but now I’m just left with very expensive afternoon. What is worth to mention was only our wonderful waiter Christian who did his best to keep us happy. His wine knowledge was absolutely beautiful and the way he interacted with my kids was priceless. Unlike the meat, it was him who kept our smiles on during this visit. Over all I’m very sad to say that this was my last time visiting Gaucho and definitely won’t come neither with my family, nor with my friends.
Be the first to ReplyJust a mess
Went for brunch and was just so disappointed. I've been to nearly every gaucho now and this one was just a shambles. We ordered one unlimited roast and one standard - we were not explained or told that is was a problem. After waiting 40 minutes the waiter then brought only one lunch and the manager argued back and forth with me and took no accountability. Food eventually came and was just nowhere near as nice as my partners - Wouldn't visit again
Be the first to ReplyOk but had better
The place was nice and service was decent. However I have gone to steak places on par with this that provide more value for money and an all-round better steak experience. Nice but not worth the spend.
Be the first to ReplySuper friendly!!
We had a lovely lunch outside, the food was delicious and the waitress super friendly!! She tried her best to accomodate one of the guests which had a special diet requirement. I would certainly go back and recommend this restaurant.
Be the first to Replygreat friendly service and nice food but portions very small !
mid week after work drinks and dinner with a friend at this place I have been to before for drinks.
it has a outdoor fireplace at the rear and a courtyard eating place.
service was very good
food was nice
portions for mains were starter price and at £23 for a main it wasnt a cheap after work meal and drink as it was £88
Excellent food and Brilliant service
We visited on a Thursday evening for a booking at 7pm for our Anniversary.
The restaurant was reasonably busy, as soon as we entered we felt welcome and service was warm, welcoming but never invasive. We ordered two cocktails, the Butterscotch BonBon was incredible!
We both ordered steak, one rump and one fillet, both were cooked perfectly and all the sides were very tasty too.
Overall very pleasant experience and would definitely visit again.
Outstanding service and excellent food
Had an amazing experiance here. The steak was was cooked to perfection. All the staff were very friendly and helpful. Would highly reccomend Hampstead Gaucho.
Be the first to ReplyQuestioned regarding our £30 Tip !!!
Lovely place, lovely food, great atmosphere but our night was ruined when I asked the waiter to reduce the ‘discretionary service charge’ from £60 to £30 for our table of 4, he questioned this and took the card reader out of my hand, he then had a chat with the manager who came over to the table and also questioned this, I said I thought £30 was a very reasonable tip for 4 people. A ‘discretionary’ service charge should NOT be questioned , I was made to feel very uncomfortable and in turn this ruined our night
Be the first to ReplyAn OK steak house
Living local and being a carnivore, this is my second visit in 9 years.
Just after New Year, a fellow carnivore friend whose company I enjoy opted for a local lunch. The restaurant was empty, but that was understandable after New Year.
We shared two 500g steaks .. the ribeye and the sirloin, both butterflied with a chimchurri marinade. Both tasty. Mash and chips as sides, and béarnaise & a fiery dip. Medium to full body red wine to complement the meat.
Staff were friendly, competent and efficient.
Top service Top food quality
We go to Gauchos in London a lot with friend, colleagues or just the two of us, but Hampstead Gauchos is out of this world. From the minute you walk in you feel very welcome like a family by absolutely everyone. We’ve attended with our little dog today and our waitress Victoria was outstanding. Recommended one of the best red wines I’ve ever had And an amazing desert. The steak was the best out of all Gauchos so perfectly cooked. Had the best Bday celebration for our little dog. Thank you
Be the first to ReplySunday Lunch
Lovely Sunday lunch, we visited as a family & puppy and really enjoyed the outside covered garden , great atmosphere and lovely setting and really comfortable with dogs. Food was really good quality with attentive waiting staff and wonderful touch of Happy Birthday truffles for my 15 year old daughter . My only niggle with the roast my daughter doesn’t eat beef but loves a roast and we couldn’t combine children breast with roast . Would definitely visit again , Thank you 🙏
Be the first to ReplyLovely Steak and Dessert
I went to gaucho with some friends for my birthday. Sure the food is expensive and takes a while to arrive, but the food sure is delicious
Be the first to ReplyExelent
As always, it was delicious. Thank you very much, Daniela. You made this evening very special. We will definitely come back more than once
Be the first to ReplyDissatisfied
Today’s experience at Gaucho Hampstead was absolutely disappointing. We had a 16.30pm reservation and were not seated until 5pm after placing an order of 2 bottles of wine and cocktails.
Then when ordering our meals were informed that the Sunday roast was unavailable because they were sold out and nothing was left! We were outraged as we arrived at the restaurant on time and was not notified before we had placed our orders . The waitress went away and informed us that we could now have the roast dinner however the veg would be substituted with some other veg which was not a big deal, so clearly they had not sold out and we was told a lie.
Then to add further insult after receiving the bill our party was not prepared to pay the DISCRETIONARY service charge as we did not feel we received any type of service was questioned by the waiter! How rude. we were then subjected to explain and made to feel guilty and justify our reasoning for not paying the service charge.Our evening had been spoilt and I don’t think I’ll be returning to Gaucho Hampstead again.