A little disappointed - Galvin at Windows London - Kaufe eine Reservierung
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😒 3/5 - A little disappointed
By 👻 @Michael H, 03/09/2023 3:00 am
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We have just had a meal at galvins at windows with our friends and were a little disappointed with our overall experience. We had booked a 3 course meal with half a bottle of wine per couple for £58 however this was not on the menu we were given and the server did not know about the offer so had to speak to a colleague who offered us either a bottle of red or a bottle of white rather than asking if we would prefer a half bottle of red and a half bottle of white . The food was a good standard and presented well, however when you are paying £58 for a three course meal it is very annoying to have to pay £8 extra for any extras eg a tiny portion of veg or mashed potato !!!!! On our last two occasions we dined at windows Fred Sirieix was the Maitre d and he would always make a point of speaking with all his guests , we didn’t meet the maitre d on this occasion until we were leaving and he apologised that he didn’t have the time to come and speak with us which I find very disappointing. On previous visits, at the end of the meal we were given a jar of marshmallows with the bill , when we asked why they had been stopped our server Livia explained that it was due to COVID which I completely understand however an individually wrapped chocolate or mint would have been a lovely touch at the end of the meal . Another lovely extra they used to offer was a postcard to complete and they would send, but yet another nicety which has been dropped! Come on Galvins, you you could do a lot lot better for what you’re charging and maybe employ some staff who are more people friendly!
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