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🤮 1/5 - Went here with a group this past Saturday for a birthday.
By 👻 @Jordan L., 03/13/2023 3:00 am
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had some thoughts i'd like to share because the pricing of the food felt outrageous for snack-portions. I was charged an extra $2 for a tiny glob of sour cream and I was afraid to ask for extra salsa out of fear it would be another charge. the food was just okay, just tiny portions, and how ridiculous to charge for something like that to make a profit. no chips and salsa for the table either.Had a group of 7 (dropped to 6) and we were seated out in the sidewalk with two propane mini heaters on the side. A manager came over to "move the heater away from the table" and actually shut off the heater, which made us feel so cold. we asked... I seriously kid you not... 4 additional times for someone to turn the heater back on. not one person accommodated us throughout our entire 1.5 hour dinner (or snack), and we asked at least 3 different people to help. We mentioned it was a birthday and no acknowledgement from our server. Once our meal was over, we were left in the cold (and rain) for 20 mins-- literally watching the clock for our server to pick up the check/card and run it for us. Also keep in mind-- they add gratuity (20%) for groups and a service charge (3%), but we got such bad service. for sure left a bad taste in our mouth. Forgotten, no one reignited the heater (so freezing), and ridiculous up-charging. Can confidently say we won't be returning. We all joked about needed a second dinner.
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