AppointmentTrader FAQ - Fuego by Mana North Miami Beach - Kaufe eine Reservierung
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Fuego by Mana North Miami Beach Reviews from The Last Year
WORST CUSTOMER SERVICE EVER!! COMPLETELY UNFRESH FOOD!
WORST CUSTOMER SERVICE EVER!! COMPLETELY UNFRESH FOOD! Speaking with the manager Marco was an ABSOLUTE NIGHTMARE! My wife and I got food poisoning after receiving our Chicken and Meat just 2 minutes after placing our order. This clearly means that the food was pre-cooked and left out, compromising its freshness and safety. I complained about the food poisoning, which occurred the following day, and Marco admitted that due to their high volume of orders, they do pre-cook the food. However, he insisted that I was the ONLY person who had ever reported food poisoning from their restaurant. Furthermore, he kept ARGUING with me, claiming that food poisoning symptoms only appear after 3 days, essentially accusing me of LYING. According to him, the customer is always WRONG. Since reading other comments about Fuego, I’ve realized they spread this misinformation to other customers who complain. Therefore, I’ve attached here information from the CDC.gov, which clearly states that symptoms can appear anywhere from 30 minutes to 8 hours after eating contaminated food. It’s alarming that Fuego has a manager who not only disregards customer complaints but also poses as a medical expert, spreading FALSE CLAIMS to customers. I have NEVER experienced such disregard and blatant disrespect from a restaurant. Their policy seems to be “we are right, and the customer is always wrong.” This has been my WORST EXPERIENCE with restaurants in Miami. They don’t even deserve the 1 star I’m forced to give.
***PLEASE show the video! I didn't eat your disgusting
***PLEASE show the video! I didn't eat your disgusting food! You are a liar, and a bully, and are just enjoying writing nasty comments to people who leave you a bad review like it's a joke. SHAME on you. FOOD POISONING following a meal at Fuego, I reached out to the general manager, Marco. He was extremely combative saying it was impossible we were sick because it takes 3 days, and we were sick the next day. Anyone who had ever had food poisoning knows this is BS... I have over a decade of experience in the restaurant industry, and I know that customer feedback, especially regarding health issues, should be taken seriously. Fuego has become a cheap restaurant, serving only reheated meals, and disregarding the safety and care of their patrons. I will report this matter to the Florida Department of Business and Professional Regulation. While kitchen errors are forgivable, mistreating a sick customer is inexcusable.
WARNING: Dine at Fuego at Your Own Risk! Attention all:
WARNING: Dine at Fuego at Your Own Risk! Attention all: Fuego, led by Mark V Aquinin, stands as a stark emblem of how not to run a restaurant. Beyond the dire service lies a deeper issue: the food quality, which is abysmal at best. Overpriced and underwhelming, the dishes serve as a painful reminder that not all dining experiences are worth the adventure. What's worse, any critique of the culinary disasters served here is met with disdain by the owner himself. Mark V Aquinin's replies to negative feedback are a showcase of neglect and disrespect, offering a window into the establishment's disregard for customer satisfaction. Before you decide to dine at Fuego, do yourself a favor and read the owner's responses to unhappy customers. You'll find that the only thing more disappointing than the food is the contempt with which diners' concerns are treated. Proceed with caution: Fuego is a lesson in disappointment, where your palate and wallet will both leave unsatisfied.
WORST CUSTOMER SERVICE EVER!! COMPLETELY UNFRESH
WORST CUSTOMER SERVICE EVER!! COMPLETELY UNFRESH FOOD! Speaking with the manager Marco was an ABSOLUTE NIGHTMARE! My wife and I got food poisoning after receiving our Chicken and Meat just 2 minutes after placing our order. This clearly means that the food was pre-cooked and left out, compromising its freshness and safety. I complained about the food poisoning, which occurred the following day, and Marco admitted that due to their high volume of orders, they do pre-cook the food. However, he insisted that I was the ONLY person who had ever reported food poisoning from their restaurant. Furthermore, he kept ARGUING with me, claiming that food poisoning symptoms only appear after 3 days, essentially accusing me of LYING. According to him, the customer is always WRONG. Since reading other comments about Fuego, I've realized they spread this misinformation to other customers who complain. Therefore, I've attached here information from the CDC.gov, which clearly states that symptoms can appear anywhere from 30 minutes to 8 hours after eating contaminated food. It's alarming that Fuego has a manager who not only disregards customer complaints but also poses as a medical expert, spreading FALSE CLAIMS to customers. I have NEVER experienced such disregard and blatant disrespect from a restaurant. Their policy seems to be "we are right, and the customer is always wrong." This has been my WORST EXPERIENCE with restaurants in Miami. They don't even deserve the 1 star I'm forced to give.
Meat meat meat
The BBQ platter is great for two to share. Friendly staff. Good deserts. Good for big parties as it’s big. Plenty of parking.
Incredible! In town from Los Angeles and my husband said it
Incredible! In town from Los Angeles and my husband said it was the best steak he has ever had. Service was excellent and they really make it fun if you are celebrating a birthday. Hands down an amazing kosher restaurant. A bit pricey but worth every penny.
The prices are pretty high, but the food is fire.
I don't care what you get, you have to tell them that it is your birthday, they make a whole crazy party. WHAT A VIBE. SO much fun. we came, they got us a table quickly and we enjoyed our food to the very last bit. Very highly recommended
Great service and fun vibe.
Our waiter was super nice and attentive and made for a pleasant experience. Food was just OK. We got the pastrami egg rolls and BBQ wings to start. The filling and sauce for the pastrami egg rolls was excellent but I expected the wrapper to be much crispier for an egg roll. The BBQ wings were probably the best thing we had that night, crispy, tender and flavorful. My daughter got a kids burger and the fries were great burger was a bit dry. I got salmon for my main, which was cooked well and came with a nice sauce. Crème brûlée for dessert which was ok. Nice flavor but had a weird film underneath the brûlée topping so the texture was off. It's fun for the experience but not somewhere that would be at the top of my list for my next trip to Miami
The food is phenomenal.
The service is great. Nice ambiance. If you are planning on going out to eat there make reservations in advance the place can be jammed some times
Perfect kosher restaurant The Stake is very high level
Perfect kosher restaurant The Stake is very high level 420z Slade is grate Highly recommended restaurant
Something serious happened here yesterday.
We were a party of 5 this included my 3 year old son. When we sat down to order I explained to the waiter that my son has allergies to sesame and eggs. I asked if it was possible to order chicken skewers and white rice and sliced cucumbers for him. He said yes. I emphasized to please let the chef know of his allergies and the waiter told me not to worry. Of course i trusted him which I shouldn't have. 20 minutes into eating his food I noticed him start to itch his face. The place was to dark for me to actually see anything so i grabbed him and ran outside to the light and his face was full of hives. His mouth covered in hives. My husband was outside at the time and i yelled to him we have to get medicine. I do carry an epi pen but he wasn't wheezing at the time just really red and hives all over. Our 2 friends that were with us stayed at the table. We ran next door to the market and bought medicine at winn dixie. They called 911 and we waited for a paramedic. They came within 6 minutes. This is not something that should ever happen to anyone else.. I am so traumatized. I will never take my son to another restaurant again.. I called our friends and told them what was going on. They told the waiter and a supervisor. They asked if we called 911 on our own. Thats all they cared about is their liability. They charged them for the service $500.00. My husband and i were is shock. I emailed them and called them over 20 times and have yet to hear from anyone. They did not come out to check on us they did not ask anyone anything. Please please please if anyone has allergies do not eat at this restaurant because they obviously dont care and its unfortunate because people can lose their lives. Thank Gd my son is ok now but the trauma that we all went through was horrible. He is only 3 years old. Fuego should be ashamed of themselves for not even trying to see if he was ok. And be ashamed of yourself for charging us after what you put us through. Be very ashamed of ignoring my calls and email. Pathetic
Became too much of a factory and getting you out as fast as
Became too much of a factory and getting you out as fast as possible . The waiter argued with us about an item we didn't order and was extremely pushy . Not the same place as it was in the past. If you want to spend a lot and not receive service , this is your spot
North Miami Beach's Best Restaurants that are most frequently booked by customers of Fuego by Mana North Miami Beach
Ranked #9 in North Miami Beach's Best Restaurants.
Ranked #14 in North Miami Beach's Best Restaurants.
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Waiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answer