AppointmentTrader FAQ - Fogo de Chão Brazilian Steakhouse Pasadena - Kaufe eine Reservierung
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Fogo de Chão Brazilian Steakhouse Pasadena Reviews from The Last Year
Our server tonight was William and he was amazing! Looking
Our server tonight was William and he was amazing! Looking forward to going back - Thank you, Will!
Dominique and Miriam were amazing! The service and food was
Dominique and Miriam were amazing! The service and food was excellent and the experience was memorable. I recommend the all you can eat experience. Comes with a tasty choice of salad and sides and all the meat you can fit.
Delicious bottom sirloin, fillet mignon and excellent salad
Delicious bottom sirloin, fillet mignon and excellent salad bar. Fantastic service by Dominique Marco Correa. Will definitely return.
We had the best dining experience and quality.
Dominique is so attentive. Zoe is very welcoming. Marco Correa is exceptional, providing the best service and meeting our requests for the meats we wanted. We are 100% coming back.
Excellent service! Dominque went above and beyond helping
Excellent service! Dominque went above and beyond helping our first time at Fogo de Chao, and Marco Correa was so friendly in explaining the different cuts of meats. The meats were top notch, and the salad bar was fully stocked with delicious sides.
The meat that we did get was pretty good.
But service was so slow. We got to try 3 meats total in the 2 hours we were there. By the time the server got to us, it was all gone. Not worth it. Dont come here. Also, the floors were greasy.
Reservations dont mean anything.
I still had to wait an hour for a table. The hostess is rude
Our waiter needs more training he gave us a water bottle
Our waiter needs more training he gave us a water bottle which I never asked for and it was8.25! He barely came to the table he was not waiting on us nor removing the plates when needed. Now the ppl going around that's another story we waited 20 min to be asked if wanted meat, then we'd have to wait another 10-20 min to be served again they weren't coming to serve the meat! it's ridiculous waste of money! I like the fogo in San Diego much better they are on top of everything. I'm not returning to this location.
My family has eaten at most Fogo de Chao restaurants.
I can't believe that this great company would open such a poor quality, cafeteria style, restaurant. And their salad buffet is nothing like their other restaurants when your comes to quality and items. And then; their service, OMG, terrible. I don't even want to start. Shame on the management at this location. Very bad service and poor food quality. Go to another Fogo and skip this waste of money location.
1st time here and I can't be happier.
The food was great but had even better service from William. He was attentive, recommended some great cocktails and was super friendly. Would recommended this place to anyone. Thanks William you're amazing.
Poor service experience spoils anniversary dinner
My wife and I went to the Pasadena location for our anniversary dinner. We used a promotion FOGO $44 (they asked us to reference that when we made the reservation). I love the concept of getting to try a selection of different meats so I was really looking forward to the meal. The $44 option is limited to the lower tier cuts of meat, and we were offered the option to upgrade to the higher tier for an additional $20, which we declined, but it felt like we were also relegated to a second tier of service. The salad bar was great but after we finished our salad we waited for about 10 minutes and none of the servers had come to our table. Servers would continually pass by and offer food to tables around us, but they ignored us. Perhaps those customers had paid for the upgrade and were getting the higher grades of meat. It was a Sunday night and the restaurant appeared moderately busy but far from packed. Eventually, our primary waiter came back to check on us and we mentioned that we had not been served yet. He sent someone to our table and we enjoyed our first cut of meat. After that, it was back to hurry up and wait for another serving. About 10 minutes later, another server did bring us a second option and we enjoyed that. I mentioned that I really was looking forward to the lamb. He told me that the lamb was only for the higher tier (when our original server told us that there was a cut of lamb included). I asked him to check and he did correct himself and finally the lamb server came to our table. Unfortunately, the whole game of "how do we get served/when are we getting served" occupied the entire focus of our meal, completely negating any enjoyment or romantic ambiance. When we got the check, it turned out the $44 option that we had to specifically mention at the time of the reservation, was actually $49 per person in Pasadena -- due to higher costs, no doubt, which I understand -- but it was a bit of sticker shock. The wine was more expensive than expected also. All in all, food was good -- when it finally arrived -- but the poor service let down the whole experience. I voiced my concerns to the corporate customer relations department about the service and was promised they would get in touch to "make it right" but no response.
Don’t go if it’s cold or rain, they’ll make you wait outside.
It was a Xmas eve dinner, we were happy and joyful. As we walked in the restaurant we was 3 Caucasian stood up from the sofa and entered the hall. THe 2 reception girls were having a fun conversation, so we waited a whole 2 min til they were finished they finally looked at us. We were right on time for our reservation, after we checked in we were told table will be ready in a min. So we sat down on the sofa. But no, unlike the Caucasians, the girls insisted we had to wait outside. With 2 senior citizens in our party we'd like to wait inside just like party in front of us. They called the manager and all 3 girls together tried to make us go outside. They even told us quiet down, ' no point arguing back and forth', and gave us serious Karen attitude. As we sat down I tried to bring this up to another manager, his response was cool and inpatient. Food was good that night and filet mignon was cooked just right. But the 3 stooges reception has serious discrimination against Asian
Loved the meats and presentation
We came here as a buffet and left with a fancy luxurious service. We payed 70$ for each of us and it included the buffet (fresh and fried veggies, fruits, bread, sausage and fish, greens, sauces, cheeses and everything to make your own salad) included 2 options for rice, mashed potatoes, cheese bread and fried bananas. And of course UNLIMITED quantities of freshly bbq meats - chicken, pork, beaf and lamb cooked in varios ways. Basically you get the cold dishes from the buffet yourself and the servers bring different cuts if meats to your table and slice them for you on the table as much as you like. The concept is great and the service was amazing! We are bringing our abroad guests next week for a dinner here♥️ can’t recommend this place enough👌👌
Great place if you like waiting an hour after your reservation time
Seated us an hour after our reservation time. 20 more minutes before the food came. Server was also non-existent
Worth visiting.
My fourth visit backed up the previous 3. I had the pleasure of being served by Martin again. I had the happy hour burger with polenta fries. So juicy and flavoursome. Living in the UK makes it difficult to visit regularly. 4 times in a year means this place is well worth visiting. I will return again before returning home. 10 out of 10.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answer