AppointmentTrader FAQ - ELCHI Melbourne - Kaufe eine Reservierung
Reservierung bei ELCHI Melbourne für Heute oder Morgen? Geht ganz Easy!
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ELCHI Melbourne Reviews from The Last Year
Correct cutlery would be good!
I tend to visit the Collins Kitchen/Grand Hyatt lounge area because the car park in convenient and ideal spot for a coffee - which is always good. This time I decided to have a dessert before the footy at the MCG - and it was a delicious baked cheesecake beautifully decorated with various berries. But I was surprised that I was only given a spoon to eat it: l had to request a fork. Very odd.
Friendly service &tasty food.
Warm smiles on arrival and seated in a booth overlooking Russell Street. Our waitress Paula was super friendly and explained the menu and provided advice on wines. Cosy atmosphere with a well priced menu. Great for couples, friends and families (not with small children)
casual restaurant
I went to the Sheraton Hotel where I was staying to meet a friend whose schedule happened to coincide with my travel schedule. The Sheraton is inside the CDC, but it's a little outside, and it's a small hotel. This is a casual restaurant located inside the Sheraton Hotel. I ate pasta and risotto here. This restaurant is so simple that it's hard to believe that it's a hotel restaurant. The food was delicious.
Bad good worse service
Waited to be seated no one came to seat us so we sat down. Once we sat down we were approached and got told off by staff for seating ourself on a free table. Staff were depressed the whole time. Not one of the group enjoyed their meals and the coffee was like warm Wouldn’t come back
Sunday seafood buffet
Disappointing we traveled a long way for the seafood buffet, but they ran out of seafood, also did not refill the prawn dumplings. Service was really good other food was great, but no seafood on a seafood buffet.
The only GRAND thing is the grand disappointment
Well if this wasn't the high tea from hell then I don't know what is. Let me regale you with the saga of my high tea escapade today. We requested no seafood for me which required one item - a salmon billini - to be swapped out. No other menu item needed to be changed. My friend also called prior to confirm this. I also reminded the staff on arrival and about my intolerance issues with cucumber (uncommon but real), and things like tomato and onion. The staff member nodded as if she understood but it became very clear to us that she did not in fact understand. To give credit where it's due, the staff certainly excelled in the art of confusion. Cue the arrival of a three-tiered monstrosity adorned with food I didn't even order. Bravo, Grand Hyatt, for the audacity of assuming my palate preferences and providing me with a buffet of intolerances so I can spend the rest of the afternoon in the bathroom. They replaced the salmon billini with a cucumber summer roll so I could not eat it and for some reason changed the sandwiches which we did not want to be changed. They kept the egg sandwich which I ate but then they gave me a cucumber and onion sandwich and a tomato and beetroot sandwich. I politely requested a correction to the original menu and re-explained the intolerances, only to witness my plate vanish into the abyss of forgotten orders. I finally saw the plate again when I got up and found a waiter. Service here was scarcer than a snowflake in the Sahara. After a considerable wait, I was again presented with a plate still with a cucumber summer roll which I still couldn't eat and a the tomato sandwich I couldn't eat. In addition there was now a sad excuse for a grilled chicken sandwich – limp and lifeless, much like my enthusiasm for the entire affair. It wasn't the chicken sandwich on the high tea menu which was the one my friend had. I explicitly explained I was supposed to get the same as we asked for the same menu. I tried the sandwich but it was terrible; worse than I would make at home. I then explained again why I still couldn't eat some of the items and the waiter got someone who I'm presuming is the manager but he did not say. I went over the whole story again and made some progress. He brought me out the wagyu beef sandwich I had originally ordered and said he was bringing two of the chicken sandwiches. I didn't know whether to laugh or cry when the same sad chicken sandwich appeared. The same one I explained was awful before and quite frankly tasted like despair. I just wanted the one I ordered when booking that is on the menu. The manager said it was impossible to get the correct sandwich as the only make the exact amount of sandwiches they need for the day and not a single one more. It didn't even make sense because they had extra of the beef sandwiches. I can only assume the sandwiches are ordered in and not house made as why could you possibly not make menu items? We sent the yucky sandwiches back without touching them and just asked for the hot food. We wanted to leave but still had to pay $99 each for the food. Of course it was again a long wait, I'm assuming because they were making the correct food for once. We had arrived at 1:30 and it was now 2:20 when we finally finished the sandwich issue after a negotiation more complicated than a UN peace summit. However, the comedy of errors continued. As we dove into the hot food, the dessert buffet announced its impending closure, forcing us into a mad dash for sweets while our hot food turned cold. The irony was richer than their desserts. It was as if the food gods themselves were conspiring against us today. And let's not forget the service—or lack thereof. Getting a second cup of tea was akin to a quest for the Holy Grail, and the free-flow sparkling option was just another effort as we have to give the staff constant reminders. In a misguided attempt at redemption, the manager-like person offered a free cocktail each. While I appreciate the gesture, I can assure you that no amount of alcohol can erase the bitter taste of $240 wasted on an unpalatable, unrequested experience. They changed my menu without consent and insisted I indulge and be grateful. For the princely sum of $240, we were promised elegance and sophistication, but what we got was a buffet of chaos and confusion. Consider this my public service announcement: steer clear of this place unless you have a penchant for disappointment.
Unexpected, and delicious
Nice atmosphere, food was delicious, we got the banquet and everything was amazingly flavoured, did not disappoint and we weren't rushed to leave. The only thing was that we had to call the waiters for drinks and clearing the empty dishes. Either than that staff were nice and we would go back just for the creamy mushroom with rice and to taste the other entrees, the entrees are the best!!! Chicken main was juicey but I would just order a few entrees to share, rather than the mains.
Cold hearted and horrible cancellation policy with no understanding whatsoever
This is my first negative review. Usually i accept nothing really can be too perfect and i tend not to be too fussy. We booked collins kitchen for my wife’s birthday for saturday hi tea but cancelled last minute as her covid RAT was negative. Spoke to Henry, food and beverage director then and he reminded me of the cancellation policy of only one date change allowed. However 2 days before the new date my son was admitted in the hospital. I called to Explain my predicament. Phone calls kept going to their phillipines call centre they were largely unreachable over the phone. Eventually Nadya food and beverage coordinator got back to me reiterating their policy of no further changes after one rescheduling. I asked for reconsideration. She promised me that Henry would contact me the next day. But all Radio silence till monday the following week( my booking was for that saturday). I called the call Centre on friday 5 pm to talk to anyone but it seems no one was at the desk. I offered to give them a medical certificate to reschedule the booking as this was due to unforeseeable circumstances. They were cold hearted about it. Finally monday got a call from Leilana the Food and Beverage manager who reexplained this policy and informed me that i will be charged. The main excuse was that they had to purchase the food items. Mind you i gave a little more than 48 hours notice before hand and they got back to me 48 hours after the booking had passed. I guess there are pawns who follow instructions without using common sense or basic judgement. So i was charged 50 dollars for not Showing up, despite the fact that we were in the hospital. I think people deserve to know. Grand Hyatt Melbourne…..shame on you! I think Mr Frederick Arul the GM, should look into this policy. Perhaps we should have rocked on the date of the initial booking when we were covid positive……or did you rather we rock up straight after discharge from the paediatric ward to Collins Kitchen for the unmissable hi tea. Go figure. Never had a hotel/restaurant booking this cold hearted.
Would definitely go back
Nice atmosphere, good service, good food worth the price. The waiters provided good service, didn’t bother or try to hustle you out. The food was delicious. All around good experience.
Melbourne's Best Restaurants that are most frequently booked by customers of ELCHI Melbourne
Ranked #5 in Melbourne's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Restaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answer