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El Cielo Medellín Reviews from The Last Year
The food was good not great, the service was below average
Nothing was terrible, just many little things detracted from our overall experience. First, they only put my name on the menu, which was understandable since I made the reservation, but they misspelled my name and only had one menu for both of us. Second, I had noted that we were celebrating my fiancee's birthday, and they noted it at the beginning but never did anything about it. I wasn't expecting much, but some acknowledgment would have been nice. Our waiter began the first few courses acting defensively, and when I went to pour myself some more water she grabbed the bottle from me to pour it herself. The food had interesting tastes and was overall high quality, but nothing was as spectacular as we would have expected at this price point/level of fame.
Unbelievable hotel
This was a stunning property. The service was unbelievable. Some of the best we’ve ever had. Overall, a real pleasure. Alex the concierge, Manuel the waiter, everyone was simply fabulous.
Best service in Miami! All the staff were very attentive
Best service in Miami! All the staff were very attentive and throughly explained each plate in the experience. I will say the ambiance is not what you expect from a highly rated restaurant as it does give hotel lobby vibes. However, the food was adventurous and delightful. You can clearly see the chef's history and pride in all the dishes.
Good to Go
We've eaten at this restaurant maybe 7 times during our travels last year (2023). I can't speak of the experience because I'd rather order A la carte. I could honestly tell you I did not have one bad meal. Service was great, wine menu is the best in the city, and the food is solid all the way around. I don't understand why people think Michelin restaurants are about white gloved servers rushing you through a meal you're paying good money for?? I enjoy the slow pace meal experience without a server on top of you, much like Europe. We'll be going back in a week or so and I'll probably dine here 2 out of the 4 days we stay in Medellin.
El Cielo fell far short of expectations
My recent visit to El Cielo in Medellin left much to be desired. Despite the restaurant's reputation and my high expectations, the experience fell far short of what I anticipated. Upon arrival, my party and I were seated promptly on the patio. However, from there, the service steadily declined. Our waiter seemed disinterested and inattentive, resulting in delays in taking our orders and bringing our drinks. Despite reminders, missing items from our order were never rectified, and we were even informed that the kitchen had closed without prior warning, leaving us unable to order dessert to celebrate a special occasion. Furthermore, ehe lackluster service we received at El Cielo in Medellin was only compounded by the dismissive and arrogant attitude exhibited by the waiter when we discovered a 10% tip had been added to our check without our consent. Upon requesting its removal, our concerns were met with disregard, further souring our experience. To exacerbate matters, there was an error in the total amount we were asked to pay, adding to our frustration and disappointment. Despite bringing these issues to the attention of what appeared to be the manager, the response was a mere apology and an offer of dessert, which we declined. It is truly disheartening to witness such a renowned establishment, praised for its culinary excellence, fail so spectacularly in delivering even the most basic level of customer service. Our experience at El Cielo fell far short of expectations and left us deeply dissatisfied.
Lovely menu, good service, overpriced wine paring, dissapointing customer service!
We’ve had a nice dinner with good service. It could have been a little bit slower to our taste, but the food was definitely star worthy. We took the wine pairing, unfortunately without looking on the menu, because we wanted the full experience. We also ordered two extra wines, two cocktails, 2 bottles of water and the coffee experience. The wines we’ve ordered were the same as the wines we’ve got during the wine pairing, we ordered 1 more red wine and one more white wine. The waitress told us they had no other wines by the glass other then the wines from the pairing. When we asked for the check we were surprised that another waiter then the waiter the served us all evening payed with us. Also we were quite surprised by the amount we still needed to pay, because we’ve payed an advance to secure our booking of 890.000 cop. (218€) This was for 2 menus. The total amount of the check was 2.007.092. (490€) so we had to pay 272€ extra (excluding tip) We had a great evening and had a few glasses of wine, so we didn’t notice this steep amount immediately, but when we got home, we’ve realized that the wine pairing menu was quite expensive. When we looked at the bill, it turned out to be 305000 cop (74€) for 5 glasses of wine. This makes 61000 cop a glass (15€) Strange, because we ordered separate glasses from the same pairing menu that were “only” 31.481 cop (7,7€) which is a far more reasonable price for the wines we’ve got. In total it would be a lot cheaper if we had ordered separate glasses instead of this winepairing and we felt a little bit mislead afterwards. I’ve messaged them a few days after and they admitted that something went wrong with the wine pairing, so they offered us to come back to compensate with what happened. We were on holidays and are not likely to come back, so we would prefer a refund instead. After a month of back and forth texting, still nothing happened and they keep promising to let us know, but then they don’t respond again.. Very dissapointing, because it was such a good experience in general. Also this is not the service that you expect for such a restaurant. I could definitely recommend the menu, it’s a great experience, but skip the winepairing. It’s overpriced!!
Painful
Terrible, don’t waste your money here! Low quality food covered in sugar. Barely any proteins and cheap ingredients. Felt like a joke honestly
Dining Experience at El Cielo, in Medillin, Columbia
El Cielo, at best is an Okay restaurant; lots of "fu-fu", but the quality of food is mediocre. The staff are all courteous and excellent. The wine served with the food, is at best, just satisfactory. The price charged to eat at this place is totally out of line given the quality of food served. This cannot be a Michelin rated restaurant. Very disappointing.
This was an amazing fine dining experience.
Service was knowledgeable and kind. The flavor of all the dishes were incredible. At first we were worried that we would still be hungry due to the portions of food, but we both left full and satisfied. We also had the cocktail pairings which were also tasted great but boozy. While this experience is pricey, it was well worth every dollar from the quality of the ingredients to the overall ambiance of the restaurant. Whether you are a Miami local or visiting on vacation, El Cielo should be strongly considered.
El Cielo accomplishes a lot in their 19+ course menu.
It's truly an experience like no other. They had me washing my hands with chocolate, eating dessert in a mist of dry ice and even licking a plate. It's whimsical and a bit wild, but there was never a dull dish. Each plate is a marvel to look at and quite thought provoking. I felt like a kid during Christmas morning waiting for each one to come. The lobster tacos were especially delicious. The servers were also very knowledgeable with excellent service and attention to details. They also explained each dish and answered any questions I had. I recommend this place to anyone who wants to experience something different and doesn't mind the hit on the wallet. Very well deserving of their Michelin star.
I think it's well worth the money for the experience alone,
I think it's well worth the money for the experience alone, the place is absolutely beautiful. As someone who appreciates art, this is an exact moment where cuisine is elevated. All of the dishes are so well thought out and composed. The Tree of Life is something I wish I could eat every single day. What I loved about this place is that it feels like time is standing still. Everything is in accordance, it's all done for you. Service was quietly perfect. Compliments to the chef!
This is an amazing restaurant with an amazing staff.
I can't compliment them enough.. if you're in the Miami area I would highly recommend trying this restaurant. If you are like myself and don't want a 16 course menu I recommend sitting at the bar and trying some great food and wine.
The restaurant has a nice river view.
The food is very unique & upscale. The waiters and waitresses are very responsive to one's culinary satisfaction. I recommend this restaurant for especial occasions.
My first experience at El Cielo in Brickell was a great
My first experience at El Cielo in Brickell was a great one! My waiter Jorge was phenomenal, very attentive, very knowledgeable on every single dish & every drink as well. I had told him I was doing dry January and they made me the most spectacular Mocktails I think I've ever had in my whole life. Each one tasted exquisite, My favorites were the first and last that came from the "Bar Menu". in terms of food, my favorites were the crab empanadas, and the starter truffle bites with a additional caviar bite. That was really yummy. What I will say is that I was only disappointed with the dessert that came at the end. The texture was not my favorite, and it wasn't very flavorful for a dessert that had some fruits it could've been better. It wasn't impressive at all, and I think for lasting impressions the dessert should've been just as delicious as the food itself and the drinks. The ambience is beautiful, elegant yet contemporary, and I highly recommend for grabbing bites and happy hour with friends, and or celebrating an anniversary dinner or some thing special here.
El Cielo and The Experience was a good experience for once
El Cielo and The Experience was a good experience for once in a lifetime. Food was ok, the service was good. The ambiance was good, place is nice with simple decoration. The experience is overrated and overpriced.
An incredibly fun and satisfying experience.
This is a sophisticated place with very innovative and truly original foods. Hard to describe. I had my doubts before going but they were more than erased. Not at all stuffy nor pretentious (which Michelin restaurants can sometimes be). They somehow achieved that impossible balance of effortless elegance and good ol' fun. Impeccable staff. Absolutely will return.
El Cielo was a fantastic experience.
We went to celebrate a special occasion (our Wedding Anniversary) and had an amazing time. We opted for the full menu experience, which consisted of an impressive 17-course meal. While the portions were small, they were so flavorful and well-prepared that we left feeling completely satisfied. The restaurant offers some truly exotic and delicious dishes. While it was a bit pricier than we anticipated, it's definitely worth considering for a memorable special occasion. Next time, I might skip the full menu and go for a different option.
Medellín's Best Hotels that are most frequently booked by customers of El Cielo Medellín
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
El Cielo Medellín User Reviews & Question Forums
El Cielo Medellín Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Kemley N. (05/30/2024 3:00 am)
El Cielo Medellín Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Jamie M (07/07/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)