Everything excellent but it is necessary to review some aspects of the service - Da Vittorio - Kaufe eine Reservierung
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๐ 4/5 - Everything excellent but it is necessary to review some aspects of the service
By ๐ป @R.E.G, 04/17/2024 3:00 am
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We ate in the small room. Nothing to say about the food, it was impeccable... everything was treated with great skill with excellent flavors and dishes that were wonderful not only to the palate but also to the eye. The breakfast was equally good, a quality, quantity and varied goodness never seen before, not even in other three-star hotel-restaurants where we stayed and then, the kindness of the girl in the morning, special. However, with respect to the dinner, I would like to make two notes on the staff and in particular on the younger members. First of all, the descriptions that some of the guys gave were not only hasty but also approximate and therefore sometimes did not coincide exactly with the menu and even less with what the waiter of the next table was displayed in a much better way, despite having the same menu. The other criticism regarding the lounge staff is the sneering, I agree and understand and I am also pleased with the spirit of joy and cheerfulness that there can and must be between colleagues, which is also pleasant to see, however arriving several times towards the whispering to the table and starting to laugh heartily in the vicinity of the table itself and therefore of the service I find it not only not very nice, but also unprofessional and mostly we also felt taken for a ride by the staff themselves, I found this very bad. Compared to the hotel, however, the rooms were comfortable, small and clean and the staff were friendly. We also took advantage of the massage treatment done by an external operator, which was quite pleasant.
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