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Nantucket's Best Restaurants that are most frequently booked by customers of Cru Nantucket
Booked 12 times by Cru Nantucket customers.
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Booked 1 times by Cru Nantucket customers.
Ranked #24 in Nantucket's Best Restaurants.
🤢 2/5 - GREAT VIEW ........AWFUL SERVICE!!!!!
By 👻 @MOE12866, 06/28/2022 3:00 am
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We've been going to CRU for some years now; it's always been pricey but worth it for the view, fine service and quality food...........not so much this year!!!! Firstly, the hostesses were rude and somewhat condescending. We (party of 6) were seated at a large table right near the hostess station and door; it was loud and very sunny so we asked if it was possible to move....."No, all the other tables (there were many) are reserved. OK, we stayed put and ordered a large selection of oysters (delicious) and champagne. The waitress brought Bordeaux glasses for the champagne ........we asked why and were told "we ALWAYS serve champagne in these glasses." No, CRU usually uses coupe's. After the first pour in the inappropriate glass the hostess reluctantly came over and plonked down the coupe's on the table.....again, why so rude? So next, a group of obnoxious women come in and wanted OUR table......the conversation between hostess and spoiled-brat diners is right there so we can hear. Well, moments later, the same hostess who could NOT move us when we asked, comes over and says "oh, I think I can help you out with that move now." Keep in mind we're waiting for our entrees at this point. So we are hustled off to a HOT, crowded, corner table in the extremely loud back bar just so these "privileged" women can have OUR table. The food wasn't extraordinary and wasn't even presented nicely. I will say that the warm lobster roll was exceptional but the childrens fish & chips was by far the best dish served. Halibut & sea bass were under seasoned and over done; no one even approached the table to ask how the entrees were. We chose NOT to have dessert and were presented with our $875.00 check. I find it unreasonable that CRU automatically added a 20% tip to our bill........NONE, not one, of the wait staff or hostesses deserved a dime for their horrible and condescending service. It seemed like whoever wore the best watch got the best service!!!!! I would rather cook at my home; yes, I'm a property owner. THIS IS OUR VERY LAST VISIT TO CRU AND I HAVE ENCOURAGED ALL MY FRIENDS TO STAY AWAY..........
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