Payouts Blocked Because of Sell Through Rate - Château de Fonscolombe Le Puy-Sainte-Réparade - Trade Reservierungs
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- Any Room Type
- Any Executive Room
- Classic Room (1 King Bed From 20 To 23sqm From 215 To 247sqft)
- Any Executive Suite
- Prestige Suite (1 King Bed 45 58sqm 484 624sqft Sitting Area)
- Junior Suite (1 King Or 2 Twin Beds From 38 To 49sqm Sitting Area)
- Historic Suite (1 King Bed 38 55sqm Sitting Area Or Alcove Or)
- Family Junior Suite (2 Connecting Rooms 1 King And 2 Single Beds)
- Any Deluxe Room
- Deluxe Chateau Room (1 King Bed From 26 To 28sqm From 279 To)
- Deluxe Room (1 King Bed From 23 To 34sqm From 247 To 365sqft)
- Prestige Room (1 King Bed From 41 To 45sqm From 441 To 484sqft)
- Any Standard Room
- Tradition Room (1 King Bed From 20 To 23sqm From 215 To 247sqft)
- Any Suite
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Château de Fonscolombe Le Puy-Sainte-Réparade Reviews from The Last Year
Disappointing Relais and Chateauk
Despite a fantastic restoration, and grounds this is not a properly sophisticated Relais and Chateau. We had a fantastic room and stayed 3 nights. Unfortunately 2 out of 3 nights, there was no turn down service at all. In this case, it would have meant, closing shutters and drapes, checking bed and towels. Why wasn't this provided? Our guess would be either: understaffed or missing management. Same is true of the breakfast. Price- steep. Food-- below average. Service-- totally missing. For example: It took multiple people to get us an Americano coffee and an espresso, with a 20 min. wait for this. After several assurances, that my gluten free needs would be accommodated, every day (3 for 3) I waited 20-45 min. for a gluten free roll. (I was told last day, sorry they couldn't find it!) (Given rock hard overly toasted bread instead). Scrambled eggs at the buffet were horrible, and when we asked, they were replaced with a new batch, but really? Where is the supervision? And at this price? Dinners-- were better. Service was very good, and we complimented the chef and the pastry chef.........Ate there 2 nights, and the third night went to the nearby village of Lourmarin, and dined at Da Ora (Italian) and it was great! Disappointed that they don't have sufficient staff and good management.
Most magical stay close to Aix!
The staff at Château de Fonscolombe helped me surprise propose to my girlfriend and I could not be more grateful. Every detail of this property, from the grounds to the meals, is impeccable and worth a stay. The staff especially is a true delight and made it a perfect visit. We are counting down the days until we can go back!
Beautiful chateau a bit delusional
the chateau de Fonscolombe is really a beautiful place, historical and full of nature, and the staff is very friendly. Unfortunately it lacks of a proper direction: the gardens are not taken in good care, the service is unefficient (they always forget something), the choices for breakfast and lunch are few, there are not a lot of amenities
Not quite five stars…
As a frequent traveller that have experienced impeccable luxury hotel service and hospitality around the globe, we felt the one we have here is not quite there yet with flaws… Few things could have been improved: 1. We were put in a room on the 1st floor facing guest car parking and to the West which was baking hot at the time of checking in…we asked if there is another room to switch. We waited for an hour or so to be informed that the hotel is full and nothing they can do except putting a fan in our room. Not to mention we have to proactively follow up 3 times to get the response…it is okay to not have a room, but you don’t let your guest to wait that long for such result. 2. Wishing to have a dinner at their restaurant but were told that the booking of outdoor seating area is full and we have to return the table by 9pm, I told the staff we will have a think about it (there is no need to rush, as we can always sit indoor), and the staff’s response was fairly cold and unpleasant…. 3. No staff attends to the swimming pool, not enough towel to use and no one cleaning the table and sun beds at the time we went by 4.Ordered their chateaux wine at the room at $40 euros as they don’t have the wine we wanted, ending up charging us the wine we wanted upon checking out… Those flaws are small but not unimportant, the chateaux is nice, breakfast is good. But for the price we pay for a night ( $360 euros), we would not expect this kind of careless mistakes and level of hospitality, there are certainly improvements required.
Incredible
Had the most amazing 3 days here, we did not want to leave. Even more beautiful than the photos. The property and grounds are stunning. It is so peaceful and beautiful. Service was impeccable. I will definitely be coming back! I will say I think the food could be improved, however, the breakfast was perfect!
Quaint
Very well appointed property. Staff at the hotel is extremely helpful. We visited in May and found the restaurant was understaffed, they could have done with more staff.
Elegant and welcoming, exceeds expectations.
This beautiful and elegant chateau seemed to execute everything perfectly. The house is grand but warm and welcoming. The staff (all of them!) are very professional but also very warm and attentive. They are lovely people who are obviously well-trained. We had a wonderful and memorable stay and will definitely be back soon. Highly recommend!
Chateau
Very relaxing stay and close to scenic medieval villages. Food was amazing and service was top quality. Highly recommend staying here overnight or for extended stay. We will return in the summer months.
Disappointment that followed us home
Despite the beautiful setting, this property was a disappointment. There is essentially no concierge service and no one could or would even provide information about the walking trails on the property. There was no one to provide directions to Aix en Provence or provide information about nearby restaurants. After checking out, we realized the hotel added an additional $800 charge for a fully paid reservation. Our travel agent contacted the hotel and received an apologetic email acknowledging their error and promising to correct it. We disputed the charge with our credit card company and it has now been over a month and this hotel has not rectified their mistake. Our room in the Chateau was comfortable but small. Breakfast buffet was good. The pool and surrounding furniture was dirty. I do not recommend this property.
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Payouts Blocked Because of Sell Through Rate
By 👻 @AlertPerson72, 07/02/2024 1:30 pm
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Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
4 Answers
3 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @GreatestHope77 (07/03/2024 8:53 am)
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Yes unfortunately they are finding more and more ways to lock up sellers money. Sell thru rate, refund rate, limiting withdrawal amounts ler day and per month (which for me are the same number which makes no sense). Lot of sellers leaving as you can see from the lifetime sales not really increasing. Most posts on here are frustrated sellers which is not a recipe for success
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By 👻 @AlertPerson72 (07/03/2024 1:26 pm)
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Answer from 👻 @FetchingWatch40 (07/03/2024 11:00 pm)
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Man im sorry to hear that, it seems it is a very frustrating issue with a lot of people
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By 👻 @AlertPerson72 (07/07/2024 4:04 pm)
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Answer from 👻 @AssuringStreet16 (08/05/2024 10:26 am)
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I’m sorry to hear about this - I’m a brand new seller on the platform and didn’t realize this was a *thing* - any chance you can point me to the fine print/documentation where this policy is stated (also identifying other caveats like this would be appreciated)?
1 Comment
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By 👻 @FatefulRelation46 (08/25/2024 10:05 pm)
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Answer from 👻 @FatefulRelation46 (08/25/2024 10:17 pm)
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you just have to get more sales to raise it up. seems daunting but doable
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