First and foremost, this was a very unorganized operation. - Chotto Matte Miami - Kaufe eine Reservierung
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Ranked #12 in Miami Beach's Best Restaurants.
🤢 2/5 - First and foremost, this was a very unorganized operation.
By 👻 @Jay L., 02/21/2022 3:00 am
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We arrived 10 minutes before our reservation time and they mentioned they had no tables available (okay, we understand) and that we could go walk around and they would come find us...(huh?). Second we waited 45 minutes right in front of the hostess desk before we were seated. We were only seated because we asked to speak to to a manager when one of the hostess mentioned they didn't know if there was a table yet. Just know customer service is lacking and they are very unorganized on busy nights no system in place for them. The food was decent. I can't say that I would return purely on customer service and that if I'm paying a premium price then there should be premium customer service. Also, they seated people who arrived after us - 40 minutes after our reservation time.
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