Unprofessional service - Chisou Japanese Restaurant Knightsbridge London - Kaufe eine Reservierung
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🤢 2/5 - Unprofessional service
By 👻 @Trvlmfk, 07/23/2022 3:00 am
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The food was good however the service left a lot to be desired. They brought all plate at once even though there was no space on the table anymore. We ordered a miso cod, which was supposed to be a main but came before all the sushi plates had arrived. They just dumped everything on the table as and when, while it was clear that there was no space on the table to put the plates anymore. I asked the initial waiter for cutlery and he totally forgot so had to ask a second person. Despite of having clocked up a bill of £200 for two, the waiter came to our table exactly 59 minutes after our reservation time to inquire if we wanted something else as they had another booking in 30 minutes. There was plenty of space inside and a couple of tables empty outside as well. We felt rushed and just dumped on. Totally incommensurate to the excessively high prices that they command. Disappointed... I really did not want to leave the service charge but they just keyed in onto the payment machine so I did not want to go through the hassle and embarrassment to ask them to take it off. If something is optional it should be left to the guest's discretion upon keying in the amount....Felt a little extorting as I do not think that there was any service. they just brought the plates.
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