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Chiltern Firehouse London Reviews
Great choice for this Californian family
I'm surprised this restaurant has any bad reviews! We loved it. We are a family of 4 (parents in our 40s and a 13 and 15 year old), visiting from California. I booked it because I was looking for a place with a lively/stylish atmosphere and good f
Shame on Chiltren Firehouse restaurant.
Friends from New York who lived in London for some time recommended this restaurant. Food was good, wine was good but our waitress was obnoxious. When I found a bug in my wine she behaved as if I put it there myself even though I did order another cl
Let Down and Disappointing
Booked in advanced for dinner. Visiting the first time with friends, asked if we could sit in the terrace to which we were told there no availability. Unfortunately this was a lie as in fact there was space the whole time we were there. The lady at t
AVOID! AVOID! AVOID!!!
HORRIBLE, DISGUSTING, INHUMANE PLACE! DO NOT GO HERE!!! They don't know how to treat people and only care about you if you are a celebrity! You will be treated like rubbish & will 100% have an absolutely awful time. So before you go...I'm advisin
A memorable evening. Wonderful service and amazing food!
I had the most amazing time. We were treated so incredibly well by our waitress, Tally. The food was absolutely delicious. The ambiance was superb and I cannot recommend the bar and restaurant highly enough! Thank you to the Chiltern Firehouse for a
Average
We were looking forward to coming here bearing in mind celebrities seem to rate it. However we were underwhelmed. The waiting service was actually fine and the overall ambiance quite good. But the food was average and incredibly surprising, seeing as
Birthday breakfast bonanza
We’ve been to many restaurants around the world for breakfast, The Chiltern Firehouse is the best. The staff were amazing, it was my wife’s birthday and the voice of an angel sang at the table to her. The poached eggs in various forms were exqu
Fun but that’s it
Fun atmosphere and friendly service. Hard to look past the stale / fridge-burned shrimp cocktail - a professional kitchen and waiter would not have put obviously dried out shrimp on the table.
Disaster
Very rude Sommelier. Our wine flooded with ice water in bucket and she continued to serve the watered wine to us. We mentioned it politely and my goodness her gloves came off… aggressive and rude, harassed us and completely ruined our evening. We h
Fell short of the mark
Birthday celebration that fell short of the mark. It took 45 minutes to get seated & a first drink to arrive. Thereafter food was decent, but service horrendously slow & they didn’t present that they had any interest in serving us. Would ha
Lovely meal
We visited today for lunch. We had the Pasta al forno to share, at £48 it was small, but adequate and delicious and to be expected in Mayfair. Service was great, no complaints. Thank you
We came here for lunch.
The ambiance was 5/5 but the food was subpar. Presentation wasn't the best either. The service was slow even though it wasn't busy. The coffee shop across from it was great though!
Absolutely love this spot! Great food, drinks, vibe.
If you can't get a table online would recommend walking up to the hostess stand and seeing if you can get a table. Staff was super nice and great location.
Rude and pretentious front of house staff
Myself and two daughters booked this restaurant for a Mother’s Day meal. We arrived early so asked if we could have a drink first. The hostess at the door was friendly but tried to tell my daughter how to pronounce her own name!! We were then ping
Fantastic Lunch !!
Wow, reading all the negative reviews I can’t believe this is the same place we went to ! Great staff, really good food, fantastic atmosphere and Tiramsui to die for !! I would agree that it’s on the expensive side but then of my £320 bill nearl
Food and service were terrible.
Our contemptuous server treated us like we didn't belong there, and you know what? He was right. Snotty restaurant for snotty people who think they have taste, but don't. Beautiful space, though.
Average for the price tag and pushy staff
Valentines Day dinner treat for us on February 14th. Beautiful restaurant atmosphere and attention to detail. However, we did have a pushy waiter that kept urging us to order table water, it isn't complimentary so I said no more than once. He to
Very nice restaurant, great food, highly recommended.
I highly recommend this restaurant. Service, food, and everything is great. I also liked very much the hotel bar and lobby, would be great to go there for a drink.
Came here on our first night in London and can't stop
Came here on our first night in London and can't stop talking about it. Obviously, London has endless restaurant choices to choose from..but I will definitely come back here again and again. The restaurant as a whole is beautiful, from the outside
Weird host
The main host needs to take a chill pill, he acted like he owns the place, very strange guy. It really left a bitter taste in our mouths since chiltren is so beautiful, but the way the host was with us took away from the experience
Fun and low key
It’s a quite large space but we were placed in two tops a bit out of the way. It all worked out but given it wasn’t busy I would have preferred to have been a little away from the next table. Staff were friendly. I loved the selection of Portugue
Diamond Less
Came here for brunch which was ok. The waiter was great and very attentive. However the whole experience of being here was ruined when I used the bathroom and took a very sentimental gold and diamond ring off to wash my hands . I realised that I left
Brunch or Lunch that is the question!
We love the Chiltern Firehouse and have been many times for drinks and meals. The atmosphere and service are unique and special. I have given an average score on this occasion because I feel your food needs to be a bit more nourishing and less mean.
Still living up to its reputation
The atmosphere was perfect although lighting in general areas could be brighter. The waitstaff were knowledgable and friendly, the food was particularly good
Amazing experience
Such a lovely place! Food and vibe is spot on. Also went for cocktails, service amazing liked the way everything is designed.
Chiltern Firehouse is nothing short of a culinary
Chiltern Firehouse is nothing short of a culinary masterpiece and holds a special place in our hearts, making it my wife's absolute favorite restaurant on the planet. From the moment you step into this iconic establishment, the ambiance exudes sophis
The food was truly really great.
The tiramisu was the best I've ever had. The service was absolutely amazing in every way. The vibe in there is very posh, cute, dark, vibey. Really Great experience overall. Only thing holding this place back from being a 5 star is how expensive it i
Service, drinks and ambiance was 10.
Loved getting lost in the hotel after, lots of doors, and twists and turns like a maze.
If I could give this place zero stars, I would.
Food was fine, service was terrible, and I paid €24 for the most disappointing espresso martini of my life. This all would have been fine and dandy, until when my group tried to leave after paying (4 young, college aged women), we were directed out
Food is fantastic, definitely was a pricey meal.
Our waitress gave us great and honest recommendations. Very hard to get reservations, but if you can I highly recommend. Celebrities are commonly spotted here. Ambiance is super fun for birthday dinner or date. Would recommend sitting outside on a
Atmosphere- 5+ Food - 5+ Service - 5+ Vibe - cool,
Atmosphere- 5+ Food - 5+ Service - 5+ Vibe - cool, hip Nothing more to say. As good as it gets.
Need to make reservations! Arrived on a Monday evening and
Need to make reservations! Arrived on a Monday evening and the restaurant was crowded. We were seated immediately. Food - ordered squash blossom pizza and the linguine with pesto and garlic. Pizza was very thin crust and delicious! Highly recommend!
IYKYK vibes! This is how SoHo house felt went it 1st opened.
Would definitely recommend.
No thank you!
I’ve heard lots about Chiltern Firehouse and have wanted to visit for a while. We sat in the hotel bar for an hour before our lunch booking, it was a lovely relaxed vibe, all the staff were really nice (particularly Haben and a friendly female who
Rudeness
Unnecessarily rude staff Good food Won’t be back They couldn’t find our coats so when I went in and got them I got told off abruptly and aggressively by a surly waitress. Ridiculous behavior! Train your staff to be pleasant Breakfast for three 1
Extremely overpriced for what it is. Disappointing food.
Look, it gives me no pleasure whatsoever to write a negative review. Much prefer to write positive glowing reviews which I certainly do whenever an establishment warrants it. However in this case The Chiltern Firehouse was a disappointment. Fair is
Amazing food, let down by the service
I came here with my 3 friends last night to celebrate my 20th birthday. The restaurant is because and the food was absolutely lovely. Unfortunately the service was incredibly poor, I feel our table was overlooked constantly, I think this may have bee
Fancy american bistro style in a beautiful old firehouse
There is a more casual patio area with heatlamps in March that was completely full. We ate inside in the bistro within the old engine barn, that still had the brass firepole. We were a bit underdressed in jeans and nice shirts. The wait staff was t
A lot of hype- and for good reason! This place was very
A lot of hype- and for good reason! This place was very unique, an old firehouse turned hotel and restaurant. Very cool inside and the porch for brunch looks amazing too. We didn't have a reservation, but they were able to seat two on Saturday with n
Shame
If I will say that was the worst experience of my life is still to upgrade them! Staff very rude and so unprofessional! Shame
SECOND TIME FOR ME ..... ABSOLUTELY LOVED IT!
I first visited The Chiltern Firehouse with a work colleague from Australia. She’d read so much about the restaurant and couldn’t wait to visit - we both had a super evening. OK, we over-ordered, but we loved it. I knew I would return, so, wha
Nice
Great dinner and lots of people watching in restaurant. Little pricey for what you get even by London standards. You can, however, ease around that by ordering a pizza. Make sure sommelier opens wine at your table and leaves it there the whole time
Disappointed
Good service. The food was nothing special. Overall, very poor value for money. Lavatories an absolute disgrace.
Very trendy spot.
Everything was good just know it's a little pricy for a normal breakfast spot. Service was friendly and attentive. Sit outdoors if the weather is nice! Green juice was delicious and the Benedict!
Surpassingly bad
Shockingly bad breakfast with a work mate yesterday. Porridge like water for my friend; tea cold. Coffee poor. I expected it to be ruinously expensive but not for the food to be so bad.
Fun and innovative food in a great setting.
The staff are welcoming and knowledgable and the flavors of each dish have real depth.
Looooved!
Landed from NYC and went for breakfast. It was great! Staff friendly. Cappuccino yummy. Food was great. Atmosphere pretty. Can’t go wrong here!!
Limited menu, mediocre food and extremely overpriced.
They also play games with portions and felt like they were "up-selling" as others have noted.Giving this two stars because we had a great waitress and service was excellent despite the disappointing meal and pricing tactics.
A first class experience.
From the good, yo the service to the restaurant's atmosphere every aspect was on point. No detail was left to chance by the staff. Service with a smile snd a warm hug at every turn. The pizzas are expertly prepared with the freshest ingredients and s
Honestly, I wasn't sure what to expect.
Knowing it's a celeb hot spot, heard the food can be hit or miss but honestly it was SO GOOD! We walked by it at first cause the main entrance is like a patio and then you walk through (not sure if still like that in winter). We started by splitting
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the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Chiltern Firehouse London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Chiltern Firehouse London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at Chiltern Firehouse London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Chiltern Firehouse London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
