AppointmentTrader FAQ - Castell Rooftop Lounge New York - Kaufe eine Reservierung
Reservierung bei Castell Rooftop Lounge New York für Heute oder Morgen? Geht ganz Easy!
Kaufe eine verifizierte reservierung bei Castell Rooftop Lounge New York von Jemanden der sie nichtmehr braucht.
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Castell Rooftop Lounge New York Reviews from The Last Year
The grilled cheese and tomato soup!??? what the f**.
so delicious, amazing flavor balance and a NICE melt on the cheese. Also recommend the gin and tonic, it has a licorice type of scent to it that compliments the cucumber perfectly. I wound up telling 2 other tables to order what I did - it was that good. Came here on a whim for a small party - am now a regular. Special shout out to Mike the server and Lorenzio the bartender. I was early to the party and waiting alone, they made me feel comfortable and happy. This place will not be able to get rid of me, they made a mistake giving me such a good time!!!
The Manager Kayden King was so accommodating he made sure
The Manager Kayden King was so accommodating he made sure on this special Valentine's night we were treated special, he went above and beyond to made us feel special thank you for making our first night so special!
Food, service and ambience were great.
Small plates were not very small! Bartender makes awesome craft cocktails. You will enjoy this place no matter when, but hit the happy hour!
Ambiance is great.
I was specifically looking for a rooftop place with a nice view and this delivers. Food is affordable. Drinks were okay. Food was actually the worst part. It was alright, but we stopped ordering things due to nothing being that exciting. Service was good. Giving 4 starts, but rounding up to be nice. ;)
If you're looking for a chill vibe either before you head
If you're looking for a chill vibe either before you head out or after you've gone out this place is amazing. Kinda RH Rooftop like in one section and then a super chill living room vibe in the other. Drinks are amazing, service is great and atmosphere is super cool.
Great
Great rooftop bar in the middle of NYC. Stumbled Upton this bar after seeing an advertisement online on best rooftop bars in NYC. We sat on the corner of the inside tables, with a nice view over the NY times building and could even see Empire State from the corner. Offers a great atmosphere, we enjoyed our sangria and nibbles.
Came here on a Monday night and arrived at 8pm, made a
Came here on a Monday night and arrived at 8pm, made a reservation but didn't really need one since they weren't that busy at that time. This bar is at the AC hotel. When you get off the elevator, the first thing you see is the lounge area with a fire place, really nice as it was cold that night. We had to wait for the host to seat us, we came for the rooftop views but they said that the blinds where covering the view (maybe they left it like that because it was cold?). We opted to sit outside although the inside seating had great views. Our server was fine, he took a while to take our order but he got everything right. He didn't check in on us though at all if we needed anything else, which was a bummer, but someone did keep refilling our waters. We had the sea salt crispy potatoes with the aioli and it was delicious. The tacos were tasty and the chicken skewers were good. For drinks I had the white sangria and the hubby had the Paloma drink (it's non-alcoholic on their menu but we asked for tequila) and it was really good. Overall it was a nice experience and we would definitely come back when we visit NYC.
Unreliable: avoid
Cancelled our booking 24 hours before we were due to visit “due to a private event”. I’d say don’t bother with this place as you clearly have no idea whether they will honour a booking or not.
Amazing rooftop with great views and vibes.
I always have a good time here and can't say enough good things about the drinks and staff!
very great experience.
love the girl aliyah. very friendly and helping and humbl. must ho place.
great service and great atmosphere.
thanks to our fantastic server michael who was so friendly and accommodating
First time in roof top bar and NYC.
Met the lovely Michael who looked after us so well. He made our evening. Such lovely service with a smile
Friendly Rooftop in NYC
Greeted promptly and in a friendly way. Immediately served in a great selection of tap beers and full stash of liquors. Beautiful terrace with very comfortable seating, and a nice view of the city on all sides of the building. Was able to sit and not be bothered too much or too little by the wait staff. A friendly and enjoyable experience.
Nice spot after a Broadway show
We had a great time after a Broadway show at Castell. Really enjoyed the Midtown views and the atmosphere. Service was friendly but extremely slow and they didn't have much vegan snack options for my friend. Very suitable for having a late night drink after a long day in Manhattan.
Drinks @ Costello AC Hotel
Excellent service. Good drinks. Got seated as per my reservation time promptly. Receptionist and lobby staff very welcoming. Nearby time squre. Not too noisy. Views ok. Recommend for a cozy drink.
Nice atmosphere and food, good staff- a nice experience
Our experience at Castell Rooftop Lounge was fine. Though the outdoor lounge was not yet refurbished, we enjoyed a perfectly nice view by the window of the Empire State Building and environs. We did not order drinks but just chose two dishes each as appetizers and entrees plus dessert which proved to be sufficient. We were greeted very pleasantly, taken to our table without delay and our server was very personable and did not impose himself on us- we were able to sit and enjoy our meal uninterrupted and were allowed to stay some past finishing our meal without pressure to leave. Though the noise level is above moderate, we had no trouble hearing each other in conversation. Prices are moderate to slightly high, but we were celebrating a birthday so we felt the atmosphere and food were worth it. It is a small matter, and perhaps we assumed incorrectly, but we sort of expected that when we were told the dessert was ample for two and we explained that we would go ahead and share it, we thought we'd receive two separate plates and spoons but we had to ask for that after dessert arrived.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
POLO BAR NYC CONNECT
Hello, looking for someone who has direct connection to reservation at polo bar. Have a huge meeting with big investors for a multi-mill project in Europe and they are coming to NYC and want to been taken to somewhere glamorous. Can anyone lend a hand?
Give the best answerMoney gone
I made two buy listings earlier this morning and then discarded both of them as no longer needed. My refund now disappeared in my account, and I can no longer transfer them back into my bank account. I’ve also made another buy order, and now the system is telling me “Bad Balance Combination”. Called my bank to stop all transaction going to this Pheonix Labs and reported as scam
Give the best answerBeen a week and my reservation hasn’t been transferred
Paid the $25 transfer fee and have no correspondence or indication of transfer for 5 days. Any way to expedite or confirm?
Give the best answerPayout time
I just cased out some money yesterday and was quoted payout by 6/19 then today cashed out again and was quoted 6/22 for today’s cashout. Why would it take 8 days to get paid?
Give the best answerUnsold listings bug?
Idk if this is related to the unsold listing % rule but I have listed 6 reservations and sold 5 of them and my unsold listing percentage is ~45%. For some reason the unsold listings have not been converted into sold ones. Does this happen only after the payment is released following the booking or is it an issue that needs to be addressed?
Give the best answerCote reservation
Hi all! I have a res for Cote Saturday night for only $45. Buy it while you can!! I’ll have to cancel it soon
Give the best answerIs Appointment Trader is legit ??
I have 1.3k in my balance but I can do nothing with it because my positve sales is 73%.
I can't list new reservation so I can't grow this rate so I am blocked. The support doesn't answer, I wonder if this platform is not a scam
Last chance for an appointment at Novikov Asian THIS SATURDAY!
8:15pm for two people.
Give the best answerAppointment Transfer
We purchased a reservation for tonight weeks ago and also requested a name transfer. The transfer was never confirmed so we canceled the request today and submitted another. How can we make sure it is transferred?
Give the best answerIs there an easy way to go to the discussion for a buyer's bid?
When I see a buyer's bid, I want to ask the buyer a question. Is there an easy way to go to the discussion for this bid and ask there?
Give the best answerHonest review of AT and advice to new joiners
Forget trying to snipe reservations online by waking up early and booking top restaurants at Carbone or Tatiana or Cote or 4Charles. After 2.5 months of booking reservations by setting up alarms, waking up early to sell appointments. It’s very hard to cash out on this app. During cash out, you have to pay $5 fee +3% transactions fee and max payout per day is $150.
Advice to new users:
- do not mass book reservations
- fill bids only
- don’t try to book reservations online, you need connections and call the restaurant
After putting in about 40 hours of work, I’ve made about $750 sale on this platform but gotten paid $0. Take this with a grain of salt.
Fraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerCan concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answer