AppointmentTrader FAQ - Carillon Miami Wellness Resort - Trade Reservierungs
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- Any Room Type
- Any Residential Appartment
- One Bedrm Carillon King Apt 720 Sq Ft 70 Sqm Kitchen Living Area
- Any Accessible Room
- Accessible Luxury Apartment Living Room Area (Kitchen One Bedrm)
- Any Executive Room
- Luxury Apartment Living Room Area Kitchen 1 Bedrm Carillon 2
- Luxury Apartment Living Room Area Kitchen 1 Bedroom Apt King Bed
- Luxury Apartment Ocean View Living Room Kitchen 1 Bedroom Apt
- Luxury Apartment Ocean View Balcony Living Room Area Kitchen 1
- Luxury Apartment Oceanfront Balcony 2 Queen Beds Living Room
- Luxury Apartment 2 Bed 1 King Bed 1 Queen Bed Living Room Area
- Luxury Apt 2 Bed Balcony 1 King 2 Queen Beds Partial Ocean View
- Luxury Apartment 2 Bedroom Oceanfront Balcony Living Room
Carillon Miami Wellness Resort Reviews from The Last Year
Complete waste of TONS of money!!!
What a major disappointment. Three friends and I had been anticipating this fun girls trip to a spa and beach for over a month. From the time we got there to the time we checked out, every person we interested with at the front desk of the hotel lobby and the front desk of the spa ranged from incompetent to purposefully rude. The exceptions are the lovely women who work in the spa area and the women who provide the spa services as well as the women who clean the rooms. Our experiences included being overcharged for treatments, being charged for treatments we did not receive, being treated with disdain and disrespect when asked to rectify the overcharges, having a construction worker walk into a treatment room during a facial, being jarred awake during a $250 treatment by drilling and hammering, being told the wrong times for treatments, the wrong treatments that were booked, needing to explore 5 floors to find a working ice machine, and experiencing several of the features of the hydrotherapy room not in service at various times during our five day stay. My favorite was arguing over a $36 charge for a service we did not receive. We had to escalate it three times to two managers. We truly did not receive the service but honestly the principle of not refunding $36 out of close to $8,000 is so petty. The amount of money we spent on this vacation compared to the experience we had actually makes me a little physically ill. We knew we were indulging a lot. And we would pay for it. Except it wasn’t luxurious and we didn’t feel special, welcome or respected from start to finish. Please save your money or use it someplace that will respect you.
Wellness + Muscle Recovery
I am a professional athlete who had the opportunity to take advantage of the world class and innovative tools the resort provides. I'm always looking for the best ways for muscle recovery and by using the Wellness facilities I can have a better recovery, less soreness and better sleep! The staff was very welcoming and the facilities are top class. I felt very relaxed and at ease at all times, would recommend!
Relaxing stay at the Carillon
Overall, I was pleasantly surprised by the Carillon and had a very good and relaxing visit. While others have correctly pointed out that it is not truly a 5 star property, I think it does live up to at least 4 stars in terms of quality of the rooms, the amenities and overall atmosphere. If you are passionate about health and wellness it is a great place to stay and there are many more pros than cons. It is in a great location in a quieter section of North Miami Beach and has a Publix across the street which is very convenient. When I checked in, I came in first thing in the morning and I was extremely happy that the hotel was able to accommodate my early check in request. That was a huge plus. I did not get an upgrade however despite booking with AMEX Fine Hotels and Resorts. It would have been a nice gesture for the front desk person to offer a complimentary breakfast upon arrival as I was waiting for my room to be ready and since no upgrade was offered and I had a complimentary breakfast offer throughout my stay. However this was flatly and somewhat rudely denied. The hotel will offer you a complimentary spa treatment as a makeup for the lack of upgrade but the items offered are more like sample treatments and are not really of any significant value. Pros: 1. My room was very nice. It had a partial ocean view (which they call ocean view as opposed to ocean front which faces the ocean directly). I would highly recommend getting a room with a balcony as some rooms do not have windows that open. Rooms have kitchenette and are very much like a luxury apartment. The rooms are very quiet and there is very little noise from other rooms or hallways. 2. Very nicely appointed gym which is open 24 hrs. It would be nice to have more variety in terms of kettlebells, and there isn't really a bench press to speak of, but it has plenty of equipment that gets the job done and was never that crowded. 3. I had a great massage at the spa and enjoyed the sauna daily. They also have a great rooftop pool for relaxing and swimming laps. They do not have a cold plunge in the spa and should definitely consider adding one. Sauna could be hotter. 4. Tons of great fitness classes daily to choose from. 5. Very easy to get a beach chair and umbrella and the beach is nice. Beach staff are pleasant and helpful and there is not a long wait to get help to direct you to a chair. More effort could be made to ensure the beach area is kept clean however and in order to be a truly high end resort, I would suggest an upgrade to loungers with cushions which are way more comfortable than the current ones. 6. Hotel property is well maintained and has a very relaxing, quiet, and stress free atmosphere. Clientele are generally upscale couples and families. If you are looking for the trendy vibe similar to the W or the Edition in South Beach, this is not the hotel for you. 7. Staff are generally helpful and courteous. Maids did a great job both during the day and at turn-down service in the evening. Cons: The Strand Restaurant was by far the worst part of the hotel. Service is agonizingly slow, and having to be made to wait for a table when the restaurant was half empty was very frustrating. Wait staff are inattentive and often disappear for long periods of time, and food at breakfast was average at best. Seating outdoors was offered on some days and others not. Tables by the window offer a view out towards the beach but are not shaded so when they seat you there it gets very hot and you are blinded by the sun. In summary, it is the little things that the Carillon can improve upon to make it a 10/10 experience but overall, I had an excellent stay and would definitely consider a return.
Fantastic muscle recovery and relaxation!
I’m a professional tennis player traveling the world week in and week out. I am constantly looking to keep my body healthy and ready to compete at the highest level. I found Carillon Miami Wellness Resort the perfect place to do so. I was not only able to relax and come to peace, but their groundbreaking “touchless circuit” helped my muscle recovery tremendously. By completing a series of top notch treatments I felt less sore and well energized after a tough week of competition. I would 100% revisit the Carillon on my next visit to Miami and recommend these treatments to everyone (athletes and non-athletes) for better muscle recovery and a sense of revitalization! All staff members are super friendly and you will find the beautiful accommodation a real treat.
You owe it yourself to definitely try their touchless spa treatments and other amenities
Absolutely phenomenal property, views from everywhere, and the most impressive touchless spa experiences in their spectacular spa. It’s essential to come try these state of the art and amazing touchless treatments. They also have a phenomenal restaurant in the lobby. Best touchless treatment was at least equivalent to even better than prior 80-90 minute massages elsewhere but more effective in 25 minutes. I wish I could move to Miami to become a member here as it was that amazing! Love Carillon and we will be back!
Pretty disappointing stay
If a picture is worth a thousand words, here's eight thousand. The hotel is tired and in desperate need of revamp. The beds are supposedly adjustable, but they're essentially just air mattresses that will kill your back. Low quality linens and mattress protectors will make your sweatiest night's sleep in a long time! Only thing worse than the overall condition was the service-- waiting 30+ mins for breakfast and then being rushed to order, or waiting almost an hour for your valet (only parking option) can really sour the mood on a relaxing vacation. This resort did more harm than good for our week away from it all.
Carillon Spa -ReLounge Chair unique experience
My son and I recently had an extraordinary spa experience where we were introduced to an innovative massage therapy on the ReLounge bed. This unique treatment provided us with amazing results. As a university student majoring in music, my son, who plays the cello, often experiences intense strain on his back due to his posture while playing. However, after the session, he left feeling revitalized and completely relaxed. My own experience was equally transformative. I left the spa feeling deeply relaxed and rejuvenated. Sonia, the Spa Manager, played a pivotal role in ensuring our satisfaction. Her expertise and attentiveness made our spa visit truly exceptional. Mission accomplished indeed!
Overpriced and NOT five-star.
This is NOT a five-star hotel. It does not come close. I came here in large part because I wanted to avoid the throngs in South Beach while in Miami with my family, and because this was an AmEx Fine Hotels and Resorts property. I feel ripped off. I paid more than $700/night for what is barely a three-star hotel. Seldom got housekeeping. Ice machine on our floor was broken and never fixed. Room was in poor shape, with bathroom doors that did not work. Lobby is dated. Everything is insanely overpriced. And the staff seem deeply unhappy and totally overwhelmed. My rate came with breakfast, but they never really seemed to be able to seat us—lots of empty tables but a very lengthy wait. (They said 10 minutes, it took 30.) It’s as though the hotel owners are trying to save money on services while still claiming to be a five-star property. Never again.
Definitely not 5 star…
While this hotel may have 5 stars, I don’t see it. The property seems very worn; I thought I read it had been recently updated, but that does not seem in evidence. The pool area, in particular, is rather dreary and small. There are not enough chairs for everyone; and though I was assured by the pool staff, they would find me when chairs were available, I had to fend for myself. Even though I asked several times. The pool is quite small. There is a bar & the bartender was very polite and on-the-ball. However, I have to take issue with an 18% auto-gratuity on the very over-priced drinks & food ($23 for hummus, pita & a few veggies?). Typically, bar tips are lower than full table service. I don’t object to an auto-grat, but 18% for a couple of pool cocktails & snack food seems high (especially since they were overpriced items already). Our room was fine, it’s nice having the kitchen. But, again not a 5 star room. The closet was oddly small for a room for 4 people. The spa, which was the big draw for me, was fine. I had an excellent deep tissue massage by Eileen (she gets 5 stars). The thermal areas, which are available for any guest are nice—steam, sauna, spa pool, igloo & rain shower. And, the heated loungers are heaven. The staff seems overwhelmed; they overbooked the infrared sauna so I had to come back (but, they comped the treatment, which was very nice). Once I did get to do the infrared sauna, a spa staffer was supposed to come get me when it was done, but she never did. I saw the timer was at zero, so I let myself out and went back to the ladies spa room. I wouldn’t say the spa is beautiful—more utilitarian. The decor feels kind of random, without a unifying look. Admittedly, that doesn’t really matter, the treatments are why you go, but at a place that bills itself as the largest spa on the Eastern seaboard, they might have chosen a better interior designer. Overall, I don’t think I would return to the Carillon. If I was in Miami, I would visit the spa, but take a pass on the hotel.
The Carillon Spa has no rival. The service exceeds expectations. The treatment options endless. You become new!
There is no spa like the Carillon Spa. The service is exceptional. The treatment options beyond what you could ever imagine. They are truly committed to your complete mind, body and soul, Rejuvenation and wellness. I love the fact that they are not just focused on topical treatments, but they really want you to genuinely feel and look great from the inside out. I am literally addicted to that place. I won’t go anywhere else. They are so consistent as well. Every time I have ever gone there it’s been just as magical as the first time. This is kind of how you can tell if a place is fully committed. Their consistency is unwavering. They seem to also always be looking for new and innovative ways to help their clients feel and look even better. They always seem to be on the cutting edge of the latest treatments for every single situation or condition you could possibly have from fatigue and anxiety to muscle soreness and migraines. The spa at the Carillon is the only place where I can genuinely say I am guaranteed to feel new and whole again.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer