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Burger King Zug Reviews from The Last Year
Old products preserved and new ones added to old goods with holding time changed
I ordered a meal and ran straight to the train (to go) and then on the train I realised that I had received old goods, which was great. I was told over the phone that I could return them and get new ones (that's clear) if I got the last train to Zurich. Then I was told that unfortunately there was no way. In the restaurant itself, a member of staff had poured new Oreo mixture onto the old one and changed the holding time. Absolutely disgusting. I complained by email, but even after 1.5 months there was no response and they just kept putting it off.
Catastrophic branch
In short, send the health department. It's a disgrace that a branch like this is allowed to stay open. I ordered take away late in the evening on the train and then discovered that the burgers were old and cold and fries were uneatable. The meat was dried out and disgusting and was covered in steakhouse sauce. I complained by email and they just kept waiting for the store to get in touch... until today, nothing happened.
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Cancelled reservations due to posting it here
By 👻 @BouncyLock74, 05/15/2024 12:22 pm
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Restaurants are cracking down on reservations posted on here
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Answer from 🤩 @ArtisticArch12 (05/15/2024 12:28 pm)
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Ooof thanks for the heads up 🙌
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Answer from 🍑 @BraveCloth47 (05/15/2024 12:44 pm)
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There are steps that I teach to avoid this from happening. If you are interested, please reach out to me on my wall with a good email.
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Answer from 👻 @LovelyPrice44 (05/15/2024 12:29 pm)
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Pretty crazy, but cracking down will cost them a lot to maintain. They probably will lose the fight.
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Answer from 🤤 @DashingAnswer69 (05/20/2024 4:56 am)
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In my experience they will typically restore your reservation if you say it was an error.
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