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Bull & Bourbon Steakhouse Jamul Reviews from The Last Year
I'd choose a different place
Bad treatment.....It started out bad. I got there at 5pm when it opened. I was seated in the bar area and had at least 4 different servers. My filet was tough and overcooked. The meal came with a desert but I asked in lieu of the chocolate cake could I just get a scoop of ice cream. She said she would ask the manager. The answer was no, terrible customer service. When you are at Sycuan casino don't eat here. I didn't send the steak back but I should have since they made no attempt to make it better.
I've been coming here numerous times over the last two
I've been coming here numerous times over the last two years, and typically the food is almost always five stars, some of the best steak in east county, however, I cannot say the same for the level of service that we received this last visit. We both ordered ribeyes, medium rare, which came out perfectly cooked. We also ordered a side of mashed potatoes and the carrots. We were surprised by complimentary salads which were alright, a bit lack luster to say the least but it was appreciated. Unfortunately, the carrots were not cooked very well, and were very hard and barely at all edible, unfortunately, our server (Isaiah) did not come back to check on us after the food was dropped off. I mentioned to one of the bussers that the carrots needed to be sent back and re-cooked, he told me that he would inform the server immediately to have him come and visit the table. It was about 20 minutes after I had made that request that he still did not come by. By the time he had finally made it back to our table to check on us, we had pretty much finished our steaks and the potatoes. He promptly took the carrots back once I told him they were needing to be remade, and came back in about 10 minutes afterward inquiring if the carrots had made it back to the table which they had not. He took them off the bill per our request. After he finally dropped the bill, we sat there for about another 20 minutes waiting for him to come and get the bill to process the payment. Once we noticed, he wasn't going to come back anytime soon, I asked another server to make sure that the check made it to our server to process the payment. When he finally brought the bill back, he set it on the table with what felt like a major attitude, and barely said even a word to us as far as inviting us to come back or thanking us for coming in. The food was pretty good as it usually tends to be, Unfortunately the same cannot be said about the service as it was pretty abysmal this time around and I do not know if I will be making a trip back anytime soon.
Upon arrival, my wife and I were greeted by a hostess who
Upon arrival, my wife and I were greeted by a hostess who seemed more interested in enforcing rigid policies than ensuring guest satisfaction. Despite the main dining area being near empty, she insisted that we sit outside. Her tone was curt, and she made it clear that our lack of reservations was an inconvenience to her. In summary, Bull and Bourbon failed to meet even the most basic expectations. The unaccommodating hostess, lackluster seating, and subpar service overshadowed any potential culinary delights. I won't be returning, and I recommend others think twice before choosing this establishment.
Make a reservation
Be sure to make reservations! We were staying at the hotel and had to wait a long time to just get a seat at the bar as a table would have taken even longer. They seemed to be short of help as there were tables in the bar they could have served dinner but did not. Nice menu and bar menu. We're not bourbon drinkers but there's a wall of all kinds of bourbon in all price ranges. Our food was excellent and very generous portions.
The pianist and singer, atmosphere, waitress and manager
The pianist and singer, atmosphere, waitress and manager were so nice:) The slab bacon was my absolute FAVORITE. Will be back SOON!!!
The staff were very nice and tried hard.
The ambiance is nice, but I felt the chandeliers didn't match the rest of the decor and were quite overpowering. Like they renovated but then left the old lights. The food was 3/5. For the prices you'd expect the same quality as a fine dining restaurant. It's not
I've been here 4 times.
Currently the best experience was Thursday nights lobster and filet and soup or salad and dessert for $55. Damn that's a great deal . I love the marine layer cocktail. The food is good and the ambiance excellent as well . Good job Sycuan you always impress me
Our server Daniel was wonderful, first and foremost.
Impeccable and friendly service. He did warn us about the flavor profile of the wagyu being a bit funky but I was not prepared for how bad it was lol. Quit possibly the worst steak I've ever had both in texture and flavor. Very dry and tough and almost tasted like it had gone bad. My husband's steak was delicious and we were so full from our pre-steak food we easily shared that, thankfully :) Would fully endorse and recommend this place, just so NOT order the wagyu strip unless you like a really weird texture and flavor unlike any steak you've had before.
We stopped in as part of our overnight stay at Sycuan after
We stopped in as part of our overnight stay at Sycuan after seeing the date night ads, but the date night special wasn't available. Instead they had a $55 steak and lobster special that includes choose of baked potato soup or house salad, 8 oz filet + 8 oz lobster tail + mashed potatoes + carrots, and a layered chocolate dessert. We paired it with the beet and goat cheese salad ($13) and they started us off with complimentary bread and bourbon honey butter. It was plenty of food for the 2 of us, we left quite full. Ratings in the order we ate: 1. Bourbon honey butter (5/5): wow, this was delicious! We ordered a second serving of bread and butter which we couldn't finish, but they boxed it up for us and it was a great late night snack! 2. The beet and goat cheese salad (5/5): it's a work of art, not what I was expecting based on the beet salad they have at the neighboring viewpoint restaurant, but this was so much better. Each bite was delicious and the pieces of grapefruit added the right amount of citrus that wasn't bitter at all. 3. The baked potato soup (4/5): Much better than the standard potato soup you normally get. It was well seasoned and the bacon pieces were hearty and good. 4. Lobster tail (5/5): by far the best lobster I've ever had and my husband said it was on par with other expensive restaurants. It was so sweet and flaky and came with generous melted butter for dipping, yum!! 5. Filet (4/5): we ordered medium rare and it came out rare. Not a deal breaker, but some bites had connective tissue which made them chewy. It was well seasoned though and most bites were awesome. 6. Layered chocolate cake (3/5): by far the thing we liked the least. The top layer was a bourbon chocolate mousse but it was a bit overpowering. The next layer we think was marshmallow which didn't have a lot of flavor. The bottom 2 layers were chocolate with the bottom layer being our favorite of the 4 and we think was dark chocolate. The bottom sponge cake was soaked and moist. Total came to $68 before tax and tip which was a heck of a deal. They also had half off wine bottle Wednesday, but we didn't partake. The prices for the full bottle are very reasonable compared to retail though. Overall the meal was so amazing that we are going back tonight thank you Sycuan and Bull and Bourbon, and especially thank you to our servers Nathan and Tomi! They gave excellent service and answered all of our many questions!
What a lovely experience.
The steak here is exceptional; we believe it's the best we've ever had! Do yourself a favor and follow the server's recommendations for preparation. We also loved the French Onion soup. But the feature of our evening that made Bull & Bourbon feel the most upscale was the live music by Darion James... from our table I believed that a full band was performing at the bar, but he's a one man show! Incredibly talented, wide range of songs, beautifully performed. I would go back just for the music.
Me and my partner we're staying at Sycuan and decided to
Me and my partner we're staying at Sycuan and decided to treat ourselves to a nice dinner. We got the $55 special 3-course Steak & Lobster dinner. The steak was very good cooked to perfection. The lobster looked amazing but was a bit overdone. We also got the shrimp cocktail and wedge salad. The plating is fantastic. We really enjoyed our food and the chocolate cake was one of the most moist I have ever had. The server was very nice and since we were full he packed our dessert to go. We also had some cocktails that were very good. We enjoyed the live piano and the person singing was amazing. Great atmosphere to enjoy a nice romantic meal. Next time we stay we will be dinning here again.
Service was immaculate and the food was amazing.
We got the tomahawk steak and it was cooked to perfection. Carrots, mashed potatoes, wedge salad & drinks were all on point ! Thank you can't wait to come back
Food is not worth of what you paid for.
The waiter suggested to get Porter House wagyu and it doesn't taste like what he promoted.
We had gone once before when they first opened at which
We had gone once before when they first opened at which time they were just getting their feet wet. Stayed at the resort over the weekend and made reservations which we were seated right on time which is always a plus. We were taken care of by two exceptional servers. Our waiter, Isaiah was the consummate waiter. Attentive, available, but not hovering. He was personable and very helpful in our menu choices. The food was exceptionable on a par with any Fleming's or Morton's. We enjoyed the Grove at Viejas but now that venue is like eating in an auditorium. Our new allegiance is with the Bull and Bourbon and will request Isaiah as our waiter. Thank you for a great experience!