Amateur hour to start - Bottagra Restaurant Hawthorne - Kaufe eine Reservierung
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Hawthorne's Best Restaurants that are most frequently booked by customers of Bottagra Restaurant Hawthorne
Booked 1 times by Bottagra Restaurant Hawthorne customers.
Ranked #2 in Hawthorne's Best Restaurants.
🤢 2/5 - Amateur hour to start
By 👻 @David G, 12/12/2021 3:00 am
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Horrible start to the night. Bottagra calls their guests to confirm reservations and wether you will be sitting inside or outside in their tent. I specifically said "absolutely inside". The woman on the phone said "but we have heaters and live entertainment outside". I said no thanks "we like being indoors." Fast-forward to the hostess stand. "Right this way" to the tent. I said please check again I requested indoor dining on open table and confirmed that on the phone call from the restaurant. After waiting a few minutes we were told that there were no more tables available inside. At almost 6:30 on a Saturday, alternative options weren't realistic. We reluctantly go to a table in the tent. We sit down and become aware of the noticeable declining pitch that the table and chairs are set on. Table wobbly, chairs slightly tilted. My wife has equilibrium issues and immediately let me know she was feeling off. Awesome. The hostess apologized and said she would "tell someone". The service was meh, I had to flag down the waiter after having an empty glass for 5 minutes. The bar and kitchen speed are pretty quick. Appetizers were fine. Drinks were good so kudos to the bartenders. Pasta was a little softer than I like but the sauce was good. We noticed the table next to us getting up and moving to a different table. An owner, assisting with the move saw me looking over and asked if everything was good. After hearing what had happened he asked if we wanted to move indoors and if there was anything he could do. Already situated, 2 courses and a couple of drinks down, in we stayed where we were. Entree's we're good. Desert was ok. Espresso and more drinks. Bill came, no adjustment. I mentioned that to the waiter and he came back with 2 drinks comped. This was the first time our experience wasn't up to par at Bottagra, out of the other many times we've been here. A second bad experience will cross them off the list but we will come back hoping for the best and that this was an anomaly. With a plethora of top restaurants in Northern NJ where you can spend a few hundred and have an exceptional experience from start to finish it might be a while before we revisit.
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